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NYCHA Alerts
NYCHA is committed to communicating effectively with residents and meeting their needs. Here, residents can sign up to receive the latest information on building service notifications and make NYCHA aware of special assistance that may be needed in the event of an emergency.
NYCHA Alerts provide NYCHA residents with information about service outages and service restorations at their development. Residents should visit this website periodically to check the status of compactor, electricity, elevator, gas, heat, hot water, low voltage, and water service disruptions. Or, residents can subscribe to get status updates sent automatically by email.
Residents are strongly advised to sign up for NYCHA Alerts with an email account. Two free email service options are Gmail by Google and Outlook.com by Microsoft.
Notify NYCHA – Emergency Assistance Registration Form
We recognize that many NYCHA residents may need special assistance during emergencies such as a hurricane, blackout, or snowstorm. Please complete the Emergency Assistance Registration Form if you or someone in your household has a disability or medical condition and may require assistance during an emergency. Information on your specific needs will help us to coordinate with our fellow City agencies and other partners to deliver important services.
Complete the Emergency Assistance Registration Form
Gas, Heat and Hot Water Outages
As part of NYCHA’s commitment to increasing transparency and improving communication with our residents, we provide daily updates online regarding gas, heat and hot water issues at developments. This real-time, critical information is presented to stakeholders in a simple, easy-to-use format.