Pay Rent

Photo of couple on their mobile devices

Whether you pay your rent by phone, mail, online, or in person at a payment center, rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to legal fees and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted.

You can pay your rent: 
  • Online (residents and commercial tenants)
  • Through your banks online payment system (residents and commercial tenants)
  • By phone (residents only)
  • At an authorized bank or credit union (residents only)
  • Via payroll deductions (residents only)
  • With HRA benefits (residents only)
  • By mail (residents and commercial tenants)

eRent Program

NYCHA’s eRent Program provides a number of convenient options to ensure your rent payment is always on time.

Sign up for eRent

Receiving and paying online is quick, convenient, and secure and can be done 24/7 through your computer or mobile device!

There are two ways to pay rent online:

  1. Sign-up for eRent's FREE e-Bill and ePayment options. Receive your rent bill electronically and pay via an eCheck. For even more convenience, ensure you’re rent is never late by setting up weekly, bimonthly or monthly automatic payments.
  2. Make a one-time payment. Still not ready to give up the paper bill? Use the eRent program’s “Pay Now” feature to make a one-time payment for monthly rent OR other charges. The charge for eChecks is only $.30 — less than the cost of mailing a check. Visa and Mastercard debit cards can also be used for a NYCHA debit card fee (see Fee Schedule) assessed by the payment processor.

Additional information:

Pay Rent Through Your Bank's Online System

Pay your rent using your bank’s online banking system or online bill payer. You can add NYCHA as a payee and make payments directly from your bank account.

Pay Rent via Payroll Deductions

NYCHA and City Employees are eligible to participate in NYCHA’s automated payroll rent deduction program. Half of the monthly rent amount will be deducted from the first two pay checks of every month. Deductions can be higher than half of the monthly rent because deductions are half of the outstanding balance, not just the rent. If no deductions are being taken out, the development did not enter the employee into the system or his or her agency is not part of the program. To terminate payroll deductions, a termination form must be completed and submitted to your management office.
To sign-up please click the link below.

Other Ways to Pay Rent