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Transit District 11

Captain Melissa Baylor

Commanding Officer: Captain Melissa Baylor
Location:161st Street/Yankee Stadium Station
Phone: (718) 293-8311

Get to Know Your Neighborhood Coordination Officers

Find your transit district. Find your NCOs.

Neighborhood Coordination Officers (NCOs) are your local problem-solvers. They spend their entire tours riding on the same subway lines and visiting the same stations in their assigned sectors. Their job is to resolve ongoing crime and quality-of-life issues, and to build relationships with commuters and MTA employees.

Many of the problems encountered by straphangers are matters of public safety. NCOs work hand-in-hand with MTA workers and the people we all serve to address those concerns, one train and one subway station at a time.