Office of Administrative Trials and Hearings311Search all NYC.gov websites

Help Center

Welcome to the Help Center at OATH

OATH is New York City's independent, central administrative law court with two divisions: The Trials Division, which adjudicates a wide range of complex matters referred by City agencies; and the Hearings Division, which conducts hearings on summonses that are issued by more than twenty different City agencies.

As the nation's largest administrative tribunal, OATH takes its independence seriously. As such, OATH is always working to maintain Procedural Justice, which can be defined as fairness and transparency of the processes by which decisions are made. It is for this reason that OATH, under the direction of the Office of the Ombudsperson/Pro Se Clerk, created the Help Center.

The Help Center exists to assist those persons who have received a summons or violation to appear at OATH and do not have a lawyer or representative and will represent themselves.

Our goal is simple: we will provide unrepresented persons with legal information and other information and resources so that they can handle their case on their own.

The Help Center will help unrepresented persons to: understand the charges against them; learn their legal rights; learn the meaning of legal terminology; navigate the procedural process; fill out necessary forms; understand the nature, methods and format of hearings (both in person and remote); request a reschedule date or an adjournment; file an appeal; vacate a default judgment; navigate the rules of the City agency or agencies that issued the summons or violation; and more.

You are encouraged to investigate the information within the pages that can be found on the left. Perhaps you will find the answer to your question there.

There is a Help Center located in or near the waiting area at each of OATH's Hearings Divisions locations where all unrepresented persons can get the assistance of one of our Procedural Justice Coordinators. An appointment is not necessary and you can come on any day before, on or after your hearing date. We will provide information on a first come first serve basis. You can also contact us via email.

If you have simple paperwork, filing or payment questions, you may contact the Clerk's Office by phone at 844-OATH-NYC (844-628-4692) or by email. The Clerk's Office can assist in handling reschedule requests and other simple matters.

While the Help Center can and will provide legal information and other resources, the Help Center cannot and will not provide legal advice. To put it more simply, the Help Center will provide information on what you are able to do, but will not provide advice about how to handle your case.