Employee Assistance Program

General Information

Welcome to the New York City Office of Labor Relations Employee Assistance Program (EAP). This site is designed to give city employees and their dependents information regarding EAP services, answers to frequently asked questions, and an array of other relevant information.

The City of New York offers its employees and their dependents a helping hand through a network of Employee Assistance Programs. Generally, an EAP provides education, information, counseling and individualized referrals to assist with a wide range of personal and social problems.

The NYC EAP provides services to the City of New York non-uniform Mayoral agencies, NYC Department of Corrections, New York City Housing Authority and NYC Health + Hospitals. Employees and their family members of these agencies can receive services by calling (212) 306-7660 or e-mail us at eap@olr.nyc.gov. The NYC EAP is located at 250 Broadway - 28th Floor, New York, NY 10007. Confidentiality laws and regulations protect the personal information that may be discussed with the EAP. Except in certain extreme situations, information will not be released without your written permission.

Employees who are not covered by the NYC EAP can receive services from either their agency or union EAP. Since not all EAPs offer the same services, we encourage you to call your agency or union EAP for further details.

Employees of the Police Department may use their agency's EAP or the NYC EAP for alcohol treatment services. If employees wish to receive treatment for substance abuse treatment other than alcohol they must self-refer through their own health plan.


List of Agency and Union Employee Assistance ProgramsView the List


Agency EAPs

Department of Sanitation
Employee Assistance Unit

NYC Fire Department
Counseling Services Unit

NYC Health + Hospitals
NYC Employee Assistance Program
212.306.7660 or email eap@olr.nyc.gov

NYC Agencies (Non-Uniform)
NYC Employee Assistance Program
212.306.7660 or email eap@olr.nyc.gov

NYC Housing Authority
NYC Employee Assistance Program
212.306.7660 or email eap@olr.nyc.gov

NYC Police Department
Counseling Unit
Corrections Department

Care Unit (Peer Counselors)
718.546.CARE (2273)

NYC Employee Assistance Program
(NYC EAP - Counseling Services)
212.306.7660 or email



Union EAPs
DC 37 Health & Security
Personal Services Unit
NYC Police Organization Providing Peer Assistance (POPPA)

United Federation of Teachers
Member Assistance Program