De Blasio Administration Announces Heating Improvements for NYCHA Residents in Advance of Winter
OCT 18, 2018-New strategy to reduce outages and restore heat faster by installing new boilers, hiring more heating staff and external contractors READ MORE
Mayor & UFT Reach Preliminary Agreement On 43-month Contract Promoting Equity & Excellence For All
OCT 11, 2018-Mayor & UFT Reach Preliminary Agreement On 43-month Contract Promoting Equity & Excellence For All READ MORE
Mayor de Blasio and Chancellor Carranza Announce District 15 Middle School Diversity Plan
SEP 20, 2018-Mayor de Blasio and Chancellor Carranza Announce District 15 Middle School Diversity Plan and Launch $2M School Diversity Grant Program READ MORE
Select a common complaint from the dropdown, or search NYC311 for your specific complaint.
Check the status of an existing NYC311 Service Request
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes.
FAQs
Can I change or cancel my Service Request?
No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information.
What if I get a Service Request Not Found message?
Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311.
What if I am not satisfied with my Service Request status or the agency's response?
You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites.
You can also submit another Service Request.
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Enter your address and borough.
October is Domestic Violence Awareness Month
Participate in citywide events with the Mayor's Office to End Domestic and Gender-Based Violence.
Participate in citywide events with the Mayor's Office to End Domestic and Gender-Based Violence.
Participate in citywide events with the Mayor's Office to End Domestic and Gender-Based Violence.
