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Select a common complaint from the dropdown, or search NYC311 for your specific complaint.
Check the status of an existing NYC311 Service Request
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes.
FAQs
Can I change or cancel my Service Request?
No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information.
What if I get a Service Request Not Found message?
Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311.
What if I am not satisfied with my Service Request status or the agency's response?
You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites.
You can also submit another Service Request.
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Enter your address and borough.
HomeFirst Down Payment
As a homebuyer, see if you qualify to receive up to $40,000 toward a down payment or closing costs.
As a homebuyer, see if you qualify to receive up to $40,000 toward a down payment or closing costs.
As a homebuyer, see if you qualify to receive up to $40,000 toward a down payment or closing costs.
Register to Vote
By mail, in person, or online - there are many ways to register to vote in New York. Register today.
By mail, in person, or online - there are many ways to register to vote in New York. Register today.
By mail, in person, or online - there are many ways to register to vote in New York. Register today.
Report Unsafe Work Conditions
It's your right to report unsafe construction work that creates hazardous dust from lead paint.
It's your right to report unsafe construction work that creates hazardous dust from lead paint.
It's your right to report unsafe construction work that creates hazardous dust from lead paint.
