Mayor de Blasio Orders All City Agencies to Help Enroll New Yorkers in Health Insurance
JAN 22, 2019-Executive Order builds on mayoral commitment to guarantee health care for all READ MORE
Thousands of New Yorkers Feeling Effects of Government Shutdown
JAN 17, 2019-New Yorkers facing hardships can visit nyc.gov/federalshutdown READ MORE
De Blasio Administration Financed More Than 34,000 Affordable Homes In 2018 – A New Record
JAN 16, 2019-The City financed record-high for new construction with more than 10,000 affordable apartments. READ MORE
Select a common complaint from the dropdown, or search NYC311 for your specific complaint.
Check the status of an existing NYC311 Service Request
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes.
FAQs
Can I change or cancel my Service Request?
No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information.
What if I get a Service Request Not Found message?
Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311.
What if I am not satisfied with my Service Request status or the agency's response?
You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites.
You can also submit another Service Request.
Select a payment from the dropdown.
Enter your address and borough.
Stay Warm this Season
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
NYC Broadway Week Runs Jan 21 - Feb 10
2-for-1 tickets to Broadway’s most spectacular shows are on sale now at nycgo.com/broadway-week.
2-for-1 tickets to Broadway’s most spectacular shows are on sale now at nycgo.com/broadway-week.
2-for-1 tickets to Broadway’s most spectacular shows are on sale now at nycgo.com/broadway-week.
NYC Must-See Week Runs Jan 21 - Feb 10
Get 2-for-1 tickets to attractions, museums, tours and performing arts at nycgo.com/must-see-week.
Get 2-for-1 tickets to attractions, museums, tours and performing arts at nycgo.com/must-see-week.
Get 2-for-1 tickets to attractions, museums, tours and performing arts at nycgo.com/must-see-week.
New York City Kids are Our Kids
Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.
Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.
Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.
