Thousands of New Yorkers Feeling Effects of Government Shutdown
JAN 17, 2019-New Yorkers facing hardships can visit nyc.gov/federalshutdown READ MORE
De Blasio Administration Financed More Than 34,000 Affordable Homes In 2018 – A New Record
JAN 16, 2019-The City financed record-high for new construction with more than 10,000 affordable apartments. READ MORE
Mayor de Blasio Expands NYC Ferry System, Connecting All Five Boroughs
JAN 14, 2019-Mayor de Blasio Expands NYC Ferry System, Connecting All Five Boroughs READ MORE
Mayor de Blasio: Delivering on our Promise to Make New York City the Fairest Big City in America
JAN 10, 2019-Mayor Bill de Blasio delivered his sixth State of the City Address on Thursday. READ MORE
Select a common complaint from the dropdown, or search NYC311 for your specific complaint.
Check the status of an existing NYC311 Service Request
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes.
FAQs
Can I change or cancel my Service Request?
No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information.
What if I get a Service Request Not Found message?
Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311.
What if I am not satisfied with my Service Request status or the agency's response?
You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites.
You can also submit another Service Request.
Select a payment from the dropdown.
Enter your address and borough.
Stay Warm this Season
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
NYC Restaurant Week Runs Jan 21 - Feb 8
Enjoy prix-fixe menus at hundreds of restaurants. Book a table today at nycgo.com/restaurant-week.
Enjoy prix-fixe menus at hundreds of restaurants. Book a table today at nycgo.com/restaurant-week.
Enjoy prix-fixe menus at hundreds of restaurants. Book a table today at nycgo.com/restaurant-week.
