Mayor de Blasio Announces 62,000 NYCHA Apartments To Receive Comprehensive Repairs
NOV 19, 2018-Mayor Bill de Blasio announced today a commitment from the New York City Housing Authority to bring repairs to 62,000 apartments. READ MORE
Mayor de Blasio Announces Amazon Selects Long Island City for New Corporate Headquarters
NOV 13, 2018-New campus represents the largest economic development project in New York State history READ MORE
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Check the status of an existing NYC311 Service Request
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes.
FAQs
Can I change or cancel my Service Request?
No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information.
What if I get a Service Request Not Found message?
Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311.
What if I am not satisfied with my Service Request status or the agency's response?
You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites.
You can also submit another Service Request.
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Stay Warm this Season
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
Not feeling the heat? Contact 311 to register a complaint about a lack of heat or hot water.
