The Official Website of the City of New York
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1-, followed by 9 or 10 numbers. You should enter them using the format C1-1-XXXXXXXXXX. If your confirmation number does not begin with C1-1-, enter it without spaces or dashes. 

Enter your Service Request number in the text box below. Please enter any dashes as they appear.