DOB Review Time for Initial Submission of Plans
Average business days from filing date to first status of incomplete, objection, or approval (New Building and Major Alteration service level target: 10 days, Minor Alteration service level target: 2 days).
Total Review Time and Resubmissions
For approved applications this table shows the average number of days an application is with the DOB, the average number of days the DOB is awaiting a response from the applicant, and the average number of resubmissions.
Certificates of Correction
Customer Service
Average wait time for calls received by offices that are part of DOB’s Interactive Voice Response system. Average response time for help form inquiries submitted at www.nyc.gov/dobhelp
Construction Safety Enforcement
Average business days from when a licensed professional requests a re-inspection from the Construction Safety Enforcement unit to rescind a Stop Work Order to when that inspection occurs. Average business days from filing date of demolition and site safety plans to first status of incomplete, objection, or approval.
Development Inspection Wait Time
Average number of business days from when licensed professionals (such as contractors) request a DOB inspection to approve their work to when that inspection occurs.
Appointments to Approval
Average number of appointments with a design professional representing the owner to receive an approval.
Application Reconsiderations
Licensing Renewals