The Department of
Buildings is actively working to resolve network issues
currently affecting the availability of DOB NOW. We are aware that the
system has been intermittently available since Monday, December
28, 2020 and are urgently working to resolve this issue as well
as network problems that were identified this morning.
issues are related to the recent launch of General Construction (Phase
One) and other work types in DOB NOW: Build. Please see
Service Notice for additional details.
We recognize the significant impact this is
having on submitting time-sensitive filings. More guidance will
be provided about these filings on a later update once the
system is fully operational.
For Emergency Work
To file an Emergency Work
Notification (EWN) only during the system outage, a Licensed
Master Plumber (LMP), Licensed Master Fire Suppression Piping
Contractor (FSC) or Licensed Oil Burner Equipment Installers
(OBI) may submit an EWN to the LAA Unit by email to DOBEWN@buildings.nyc.gov.
This email must include:
- Address of the emergency
- Licensee’s name and license number
- A brief description of the
emergency condition and the associated proposed work to
For additional assistance with DOB
NOW, submit an inquiry at