NYC.ID has two working environments, which will be used by your application during the Software Development Life Cycle (SDLC).

NOTE: You can find the Identify Provider (IdP) metadata URLs on the Authentication page.


Non-Production (NON-PRD)

The NON-PRD environment is used during the analysis, design, build, and test phases of the SDLC.

NON-PRD Environment URLs

Account Management https://accounts-nonprd.nyc.gov/account/
Console https://accounts-nonprd.nyc.gov/account/console

! IMPORTANT: Regularly scheduled maintenance takes place on Wednesdays between 9am and 10am. During this time, the environment may be offline or unstable.


Production (PRD)

The PRD environment is used during the deployment phase of the SDLC.

PRD Environment URLs

Account Management https://www1.nyc.gov/account
Console https://www1.nyc.gov/account/console


NYC.ID Console

Each of the above environments has a NYC.ID Console, which is used to provision a NYC.ID Service Account, install Service Provider (SP) metadata on the Identity Provider (IdP), and configure an Application Brand Banner. To request access to the NYC.ID Console, open a ticket with the CityWide Service Desk.

  1. If you have access to Cityshare, open the ticket through My Desk.
  2. If you don't have access to Cityshare, and therefore My Desk, call 212-NYC-HELP (212-692-4357).

Include the following in the ticket:

  1. Team/Unit That the Request Should be Assigned to: DoITT Portal Support
  2. Request Type: Access to NYC.ID Console
  3. Environment: Non-Production (NON-PRD) or Production (PRD)
  4. Email Address of the person that requires access
! IMPORTANT: The user must login to the NYC.ID Console via the NYC Employees button.
! IMPORTANT: The City Employee email address cannot be linked to a social media provider.
! IMPORTANT: For PRD access, the request must come from your agency's CIO.