Frequently Asked Questions (FAQ)

If you don't find an answer to your question here, visit Help & Support to learn how to get help with NYC.ID integration.

 

  1. Can my application obtain the email address or username when a user creates an account?
  2. How do I migrate my application's existing users to NYC.ID?
  3. Do I need to regenerate the service provider metadata when my application's SSL certificate is renewed?
  4. How do I login using the NYC Employees button in the NYC.ID NON-PRD environment?
  5. How do I add or remove a federated identity provider (e.g., Facebook, etc.) from my login page?
  6. How do I change the URL of my application that displays on the Account Profile page?
  7. Can I display NYC.ID within an inline frame (iframe)?
  8. Will a user's Google Translate preferences within my application persist to NYC.ID?
  9. From what email address will users receive email?
  10. How do I configure WebLogic as a SAML 2.0 SP?
  11. How do I configure my application to authenticate directly with the NYC Employees IdP?
  12. What agencies can login using the NYC Employees button?

 

Can my application obtain the email address or username when a user creates an account?

No. Your application is not notified when a user creates a NYC.ID account, even if the user was sent to the Create Account page from your application.

How do I migrate my application's existing users to NYC.ID?

Visit the User Migration page to learn how.

Do I need to regenerate the service provider metadata when my application's SSL certificate is renewed?

Yes, and update the x509 Certificate in the NYC.ID Console.

How do I login using the NYC Employees button in the NYC.ID NON-PRD environment?

Login with your City of New York email address and password.

How do I add or remove a federated identity provider (e.g., Facebook, etc.) from my login page?

You may use the NYC.ID Console to add or remove federated identity providers from your application's login page.

How do I change the URL of my application that displays on the Account Profile page?

You may use the NYC.ID Console to change the URL of your application.

Can I display NYC.ID within an inline frame (iframe)?

No. Inline frames are not an approved method of integrating NYC.ID.

Will a user's Google Translate preferences within my application persist to NYC.ID?

Yes, if your application includes NYC.gov in its domain name.

From what email address will users receive email?

Users will receive emails from noreply@nyc.gov.

How do I configure WebLogic as a SAML 2.0 SP?
How do I configure my application to authenticate directly with the NYC Employees IdP?
What agencies can login using the NYC Employees button?

The following mayoral and non-mayoral agencies can login using the NYC Employees button.

Agency Acronym Agency Name Mayoral?
ACS Administration for Children's Services Y
Actuary Office of the Actuary Y
BBP Brooklyn Bridge Park  
BIC Business Integrity Commission Y
BOC BOard of CORRECTIONS N
BOE Board of Elections N
BPL Brooklyn Public Library N
BRONXBP Bronx Borough President N
BRONXDA (BXDA) District Attorney, Bronx N
BRONXPA Public Administrator/Bronx N
BROOKLYNBP Brooklyn Borough President N
BROOKLYNDA (KCDA) District Attorney, Brooklyn (Kings) N
BROOKLYNPA Public Administrator/Brooklyn N
CC City Council N
CCHR Human Rights Commission Y
CCRB Civilian Complaint Review Board Y
CFB Campaign Finance Board N
CityClerk Office of the City Clerk N
CityHall/OOM/MOC/ACP/CJC Office of the Mayor (plus Assigned Counsel Plan, Contracts, Criminal Justice Coordinator) Y
CJA Criminal Justice Agency (non-profit) N
COIB Conflicts of Interest Board Y
CommunityBoards Community Boards N
Comptroller Office of the Comptroller N
CULTURE Dept. of Cultural Affairs Y
CUNY City University of New York N
DANY District Attorney, Manhattan (New York) N
DCA Dept. of Consumer Affairs Y
DCAS Dept. of Citywide Administrative Services Y
DCJS NYS Division of Criminal Justice Services N
DCP (Planning) Dept. of City Planning Y
DDC Dept. of Design and Construction Y
DEP Dept. of Environmental Protection Y
DFTA Dept. for the Aging Y
DHS Dept. of Homeless Services Y
DJJ Dept. of Juvenile Justice(now ACS) Y
DOB Dept. of Buildings Y
DOC Dept. of Correction/Board of Correction Y
DOED Dept. of Education Y
DOF Dept. of Finance Y
DOHMH Dept. of Health and Mental Health Y
DOI Dept. of Investigation Y
DOITT Dept. of Information Technology &Telecommunications Y
DOP Dept. of Probation Y
DORIS (Records) Dept. of Records and Info. Services (DORIS) Y
DOT Dept. of Transportation Y
DPR (Parks) Dept. of Parks and Recreation Y
DSNY Dept. of Sanitation Y
DVS Department of Veteran Services Y
DYCD Dept. of Youth and Community Development Y
EDC Economic Development Corp. N
EEPC Equal Employment Practices Commission N
FDNY Fire Dept. Y
FILM (MOFTB)DOITT Mayor's Office of Film, Theatre, and Broadcasting Y
FISA Financial Information Services Agency N
FJC Family Justice Center Y
HHC Health and Hospitals Corp. (Central Office) N
HPD Dept. of Housing Preservation & Development Y
HRA Human Resources Administration Y
IBO Independent Budget Office N
LAS Legal Aid Society N
LAW Law Dept. (Corporation Counsel) Y
LMCCC Lower Manhattan Construction Command Center N
LPC Landmarks Preservation Commission Y
ManhattanBP Manhattan Borough President N
NYCCSC City Civil Service Commission Y
NYCERS NYC Employees Retirement System N
NYCHA NYC Housing Authority N
NYCountyPA Public Administrator/Manhattan N
NYPD Police Dept. Y
NYPD PensionFund Police Pension Fund N
NYPL New York Public Library N
OATA (Tax Commission; Tax Tribunal Office of Administrative Tax Appeals Y
OATH Office of Administrative Trials and Hearings Y
OCA Office of Court Administration (State) N
OCB Office of Collective Bargaining Y
OCME Office of Chief Medical Examiner Y
OEM Office of Emergency Management Y
OLR Office of Labor Relations Y
OMB Office of Management and Budget Y
OPA Office of Payroll Administration Y
QCDA District Attorney, Queens N
QPL Queens Public Library N
QUEENSBP Queens Borough President N
QUEENSPA Public Administrator/Queens N
RDCA (SIDA) District Attorney, Staten Island (Richmond) N
SBS Dept. of Business Services (SBS) Y
SCA School Construction Authority N
SchoolInvestigation Special Commissioner of Invest. for NYC School District Y
SNP Special Narcotics Prosecutor's Office N
STATENISLANDBP Staten Island Borough President N
STATENISLANDPA Public Administrator/Staten Island N
TLC Taxi and Limousine Commission Y
TRS Teachers' Retirement System N
CSBM Community School Board Members N
ELECTIONS Board of Elections/Canvassers N
PublicAdvocate Public Advocate's Office N