Contact Bus Rapid Transit

Bus Rapid Transit is a joint project of the New York City Department of Transportation and MTA New York City Transit (NYCT). Like other bus service, Select Bus Service is operated by NYCT. If you have questions or comments about Select Bus Service, including bus schedules, fare collection machines, fare enforcement, or general MTA issues (Metrocard, subway) please contact the MTA online or call 511.

Please use the form below to submit questions or comments to the Department of Transportation about bus rapid transit in New York City. If you have comments or concerns about other DOT-related topics please use the agency contact page.