Contact Commissioner Polly Trottenberg

If you have already contacted the Commissioner and would like to check the status of your request, click here.

Please use this form to write to DOT with your transportation-related issues.

You will not be able to check the status of a 311 Service Request on this page. If you have submitted a 311 Service Request and would like to check the status, please click here. Please contact 311 online to report a signal or streetlight that is out. Please contact the MTA for issues with the subway, buses or commuter rail. Please contact the Police Department for issues with traffic enforcement agents or towed vehicles. Please contact the Department of Finance for assistance with parking tickets and camera violations.

If you are a school representative and would like to apply for Outdoor Learning at your school, please visit the DOE Outdoor Learning Initiative and submit your application.

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Not all bridges in New York City are operated by DOT. Learn more about who operates New York's bridges

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Did you know...

You can check the map to see if your issue is already being addressed. It is easier to FOLLOW an existing case instead of submitting a new one.