Staten Island Ferry
Passenger Notices:
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Lower Level Boarding closed. People using wheelchairs and people with bicycles must continue to board on the lower level, please enter near the security booth.
Charging of any e-bike or other mobility device (lithium) battery is prohibited onboard the ferry.
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Stay Updated on the Ferry
Sign up for email updates and alerts on ferry service changes. Alerts are also posted on NYC DOT's Twitter and the Staten Island Ferry Facebook pages.
Ferry Schedule
Service is free. Travel time in either direction between St. George and Whitehall is approximately 25 minutes.
Staten Island Ferry SchedulePlease note: all schedules are subject to change without notice. For periods of reduced visibility or heavy weather, schedule may be adjusted.
For service updates, sign up for Staten Island Ferry email notifications, like the Staten Island Ferry on Facebook, follow NYC DOT on Twitter or contact NYC311.
Subscribe to Notify NYC for Staten Island Ferry service updates, information about emergency alerts and important city services.
Holidays: The ferry operates on the weekend schedule in observance of the following holidays: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Contact Us
Submit Staten Island Ferry complaints to NYC311 Contact Staten Island Ferry online Call the Passenger Service Office at 212.839.3061
Reasonable Accommodation Requests from the Public
NYC DOT’s policy is to comply with all applicable laws. This includes, but is not limited to, the American’s with Disabilities Act (ADA) and the Rehabilitation Act.
Please submit your request online if you need assistance to take part in our programs or services. You may also reach out to the ADA Coordinator/Disability Service Facilitator:
| By mail: | Edmund Asiedu, ADA Coordinator & Disability Service Facilitator NYC Department of Transportation 55 Water Street, 9th Floor New York, NY 10041 Tel: 929-441-9658 Email: accessibility@dot.nyc.gov |
Title VI, Civil Rights, Discrimination Complaints
NYC DOT is committed to compliance with all Civil Rights regulations. Persons who believe they have been discriminated against (i.e. excluded from participation in, denied the benefits of, or access to, NYC DOT programs or services) on the basis of race, color, national origin, sex, age, disability, or income status have the right to file a complaint. Discrimination complaints can be filed online or by mail. You may also contact 311. Your complaint must be submitted within 180 days of the alleged discrimination.
| To file a complaint by mail: | NYC Department of Transportation Office of the Commissioner Attn: Customer Complaint Representative 1 Ferry Terminal Drive Staten Island, NY 10301 |
Download the Title VI notice in English, Arabic, Bengali, French, Haitian Creole, Korean, Polish, Russian, Spanish, Chinese, Urdu, or Yiddish (pdf)