Staten Island Ferry

Passenger Notices:

  • Lower Level Boarding closed. People using wheelchairs and people with bicycles must continue to board on the lower level, please enter near the security booth.

  • Charging of any e-bike or other mobility device (lithium) battery is prohibited onboard the ferry.

An orange Staten Island Ferry boat cruises in the New York Harbor.

Stay Updated on the Ferry

Sign up for email updates and alerts on ferry service changes. Alerts are also posted on NYC DOT's Twitter and the Staten Island Ferry Facebook pages.

Ferry Schedule

Service is free. Travel time in either direction between St. George and Whitehall is approximately 25 minutes.

Staten Island Ferry Schedule

Please note: all schedules are subject to change without notice. For periods of reduced visibility or heavy weather, schedule may be adjusted.

For service updates, sign up for Staten Island Ferry email notifications, like the Staten Island Ferry on Facebook, follow NYC DOT on Twitter or contact NYC311.

Subscribe to Notify NYC for Staten Island Ferry service updates, information about emergency alerts and important city services.

Holidays: The ferry operates on the weekend schedule in observance of the following holidays: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Contact Us

Submit Staten Island Ferry complaints to NYC311 Contact Staten Island Ferry online Call the Passenger Service Office at 212.839.3061

Reasonable Accommodation Requests from the Public

NYC DOT’s policy is to comply with all applicable laws. This includes, but is not limited to, the American’s with Disabilities Act (ADA) and the Rehabilitation Act.

Please submit your request online if you need assistance to take part in our programs or services. You may also reach out to the ADA Coordinator/Disability Service Facilitator:

By mail: Edmund Asiedu, ADA Coordinator & Disability Service Facilitator
NYC Department of Transportation
55 Water Street, 9th Floor
New York, NY 10041
Tel: 929-441-9658

Title VI, Civil Rights, Discrimination Complaints

NYC DOT is committed to compliance with all Civil Rights regulations. Persons who believe they have been discriminated against (i.e. excluded from participation in, denied the benefits of, or access to, NYC DOT programs or services) on the basis of race, color, national origin, sex, age, disability, or income status have the right to file a complaint. Discrimination complaints can be filed online or by mail. You may also contact 311. Your complaint must be submitted within 180 days of the alleged discrimination.

To file a complaint by mail: NYC Department of Transportation
Office of the Commissioner
Attn: Customer Complaint Representative
1 Ferry Terminal Drive
Staten Island, NY 10301

Download the Title VI notice in English, Arabic, Bengali, French, Haitian Creole, Korean, Polish, Russian, Spanish, Chinese, Urdu, or Yiddish (pdf)