You can request a wheelchair accessible taxi for pick-up anywhere in the five boroughs.
You can request a wheelchair accessible taxi by:
• Booking online
• Calling the dispatcher directly at (646) 599-9999, OR
• By using the Accessible Dispatch NYC mobile app for iPhone or Android, OR
• Calling 311. 311 will transfer you to a dispatcher to arrange your pick-up location and time.
Passengers pay the standard metered fare with no extra fees.
The meter will start when you are securely in the vehicle.
You can dial 711 for New York Relay.