You can make a complaint about a residential building that does not have enough hot water at any time. Hot water must be provided 365 days per year at a constant minimum temperature of 120 degrees Fahrenheit.
You can make a complaint about excessive heat in a residential building between June 1 and September 30.
Before filing a complaint, you should try to resolve the issue with your landlord, managing agent, or superintendent.You must provide your contact information if you’re reporting:
• No hot water in your apartment
• Heat turned on during the summer, apartment or building-wide
New York City Housing Authority (NYCHA)
NYCHA residents can report a heat or hot water problem to NYCHA's Customer Contact Center 24 hours a day, 7 days a week, 365 days a year by calling (718)-707-7771.