Home Care Services

Through different agencies, the City provides home care information and services to:

  • Medicaid-eligible adults
  • Adults who are not eligible for Medicaid
  • Seniors
  • Households with children
Human Resources Administration (HRA) / Department of Social Services (DSS)

Through the Home Care Services Program, the City provides services to Medicaid-eligible clients who are not required by New York State to enroll with a Managed Long-Term Care Plan or Managed Care Plan. For eligible individuals, the Home Care Services Program assesses medical needs and determines the appropriate care. 

Clients who have Medicaid and Medicare and require more than eight (8) hours of service per week can only be assessed for New York State Managed Care services by New York State Medicaid Choice. 

Department for the Aging (DFTA)

Through the Expanded In-Home Services for the Elderly Program (EISEP), DFTA also provides limited home care for people 60 and older who need personal care or housekeeping and who are not eligible for Medicaid home care services. A DFTA-funded case management agency will perform an in-home and financial assessment to determine eligibility and potential fees for clients.

Administration for Children’s Services (ACS)

The City provides assistance for families who need home attendant services for a child, or an adult who lives with a child. For any household that includes a child under 18, an Administration for Children's Services (ACS) assessment is the first step to receiving Medicaid-funded home care services. Depending on the needs of the family, additional services may also be offered.

ACS will assess for home attendant services for adults and children in the child welfare system who need additional personal care assistance to remain in their home and avoid unnecessary medical care or hospitalization. Home Attendants may help the individual with activities of daily living such as bathing, dressing and preparing meals. Requests are processed with HRA’s Home Care Services Program if the individual is not affiliated with a Medicaid Managed Care Organization (MCO). If the individual is enrolled with an MCO and requires personal care services, the request must be submitted by the physician directly to the MCO for assessment of services.