Outreach and support services are available for people living on the streets and in other public places. If you know the location of a homeless person who needs assistance, you can request that an outreach team visits the person to encourage them to accept shelter services.
Due to extreme cold weather, Code Blue procedures are in effect until 8 AM. Call 311 to request assistance for a homeless person.
When the temperature is 32 degrees or lower, including wind chill values, the City follows Code Blue procedures from 4 PM to 8 AM. During this time, outreach teams check on people who live on the streets more frequently. Homeless individuals may also stay at any Department of Homeless Services shelter or drop-in center without going through the normal intake process.
HOME-STAT, the Homeless Outreach and Mobile Engagement Street Action Teams, is a new initiative to better and more quickly respond to street homelessness.