Transportation, Infrastructure, or Operations Agency Feedback

You can make a suggestion, complaint, or compliment about the policies or service quality provided by any City government agency or employee working in the areas of transportation, infrastructure, or operations. In New York City, the following City agencies work on these issues:

  • Department of Citywide Administrative Services
  • Department of Environmental Protection
  • Department of Information Technology and Telecommunications
  • Department of Records
  • Department of Sanitation
  • Department of Transportation
  • Mayor's Office of Operations
  • Taxi & Limousine Commission

New York State accepts complaints or compliments about its policies and service quality for drivers and motor vehicle licensing and for the subways, buses, trains, railroads, and toll bridges it operates.