If you need help accessing Department of Finance (DOF) programs and services because of a disability or medical condition, you can request a reasonable accommodation.
You can also make a complaint if you feel that a DOF program or service is not accessible to you. You can file a complaint by mail with DOF's Disability Service Facilitator. You or your representative should make the complaint as soon as possible, but no later than 60 days after the incident.
Your complaint should include:
Mail the complaint to:
Attn: Disability Service Facilitator
375 Pearl Street, 26th Floor
New York, NY 10038
The Facilitator will respond within 15 days of receiving the complaint.