Consumer Protection Law

Top

About

Consumer Affairs, Department of City
The New York City Consumer Protection Law forbids all "deceptive or unconscionable trade practices in the sale, lease, rental, or loan, or in the offering for sale, lease, rental, or loan of any consumer goods and services, or in the collection of consumer debts." Under the Consumer Protection Law (commonly referred to as CPL), the Department of Consumer Affairs has authority to adopt rules prohibiting practices it defines as deceptive or unconscionable.


NYC Department of Consumer Affairs (DCA)
Licensing Center
42 Broadway, Lobby
New York, NY 10004
For further assistance, please call 311 and ask for: the Consumer Protection Law
Website: http://www.nyc.gov/consumers

Learn which permits, licenses and regulations matter to you

Use the Step by Step tool to get an exhaustive list of requirements that matter to you.