Immigration Assistance Services Requirements

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State, Department of State
Immigration assistance providers must comply with New York State Law. Providers include people or businesses that provides help with immigration law for money.

State law requires immigration assistance service consultants to:
  • Post a surety bond of at least $50,000;
  • Provide clients with a plain-language contract in both English and their native language. The contract must include:
    1. The name, address and telephone number of the immigration assistance provider;
    2. Services provided;
    3. Fees charged;
  • Permit the client to cancel contracts within three business days and provide a refund upon such cancellation;
  • Provide clients with copies of all documents submitted to the government on their behalf;
  • Tell all clients that the consultant is not an attorney and cannot provide legal services; and
  • Keep all documents and forms for three years and provide them to the client on demand and without a fee.
Immigration assistance providers in New York City must comply with the New York City Administrative Code, Title 20, Chapter 5, Subchapter 14: Immigration Assistance Services.



For more information, contact:

NYC Department of Consumer and Worker Protection (DCWP)
42 Broadway
New York, NY 10004
For further assistance, please call 311 and ask for: Immigration Assistance Service Provider
Website: https://www1.nyc.gov/site/dca/businesses/templates.page#isp

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