April 12, 2012
Mayor Michael R. Bloomberg today announced that Carole Post, the Commissioner of the Department of Information Technology and Telecommunications (DoITT), will leave City government to join New York Law School as Executive Vice President and Chief Strategy Officer. As DoITT Commissioner, Post has led efforts to modernize City government’s information technology systems by upgrading its infrastructure, consolidating data centers, introducing new online applications and services, and implementing Citywide licensing agreements with projected savings of more than $100 million over the next five years. She has also overseen improvements to the 311 Call Center, 311 Online and nyc.gov – which together form the City’s gateway to all New York City information and services, attracting more than five million users a month. Post has agreed to remain as Commissioner until her replacement is named.
“Over the past ten years, we have fundamentally transformed the operations of New York City agencies and elevated New Yorkers’ expectations of how efficient, user-friendly and transparent their government should be, and a large part of that is because of the tirelessness and talent of Carole Post,” said Mayor Bloomberg. “From her work at the Department of Buildings to the Mayor’s Office of Operations to DoITT, Carole has brought agencies together in common cause, finding efficiencies, defining legal strategies and creating collaborations that use taxpayers’ dollars more effectively. There’s nobody better to help a great institution like New York Law School climb to new heights, and though I’m very disappointed to see her go, I wish her well in tackling this new challenge.”
“It has been an honor, a privilege and an extraordinary experience to serve in Mayor Bloomberg’s Administration,” said Commissioner Carole Post. “My path has been guided and supported by many current and former employees to whom I will forever be grateful. Most of all Mayor Bloomberg has supported me with every opportunity to try new approaches to tough problems, which has been part of the most rewarding professional and personal experience anyone could hope for.”
“When I was announced as Dean and President, I knew that Carole Post would be the best person to bring strong and innovative legal, operational and business skills to complement the law school’s team,” said Anthony Crowell. “Having worked very closely with her on many successful initiatives over the years, I am certain she will be an invaluable asset as chief of staff and the Law School’s first chief strategy officer.”
At DoITT, Commissioner Post has led a 1,200-person staff responsible for managing the City’s information technology infrastructure and serving the information technology needs of 45 Mayoral agencies, dozens of other governmental entities, and nearly 300,000 employees. She was recognized in March 2011 as one of the country’s 50 top government CIOs by InformationWeek for her “technology vision” and “ability to show tangible measurable results.” She was named the 2011 New York State Public Sector CIO of the Year at the annual New York State CIO Academy in Albany.
Appointed New York City’s first female technology commissioner in December 2009, Carole Post has transformed more than four dozen independently-operating bodies at DoITT into a more coordinated and collaborative organization resulting in substantial savings, including the consolidation of dozens of discreet Microsoft contracts into a single enterprise-wide agreement that is projected to yield more than $100 million in savings over five years. She helped advance a more accountable government, including the launch of NYC Open Data portal that houses nearly 800 raw data sets for public use. And working with the City Council and numerous external stakeholders, Ms. Post spearheaded efforts to secure passage of Local Law 11 of 2012, landmark legislation ensuring the transparency and accessibility of New York City government through modern, digital means for generations to come. During her tenure, Commissioner Post helped enhance the capability of the City’s mobile workforce via the New York City Wireless Network, which today supports 750,000 devices, and millions of wireless transactions daily, helping improve public safety and service delivery.
Commissioner Post also has been instrumental in developing innovative partnerships with academic, philanthropic and private entities to advance important social services programs, including a partnership with NetApp to bring technical resources and training to domestic violence survivors and provide them a pathway to new skills, career counseling and employment opportunities. She also has led the City’s successful efforts to enhance broadband adoption in underserved communities across the City by tapping the City’s regulatory authority over cable franchise providers. This approach is bringing free and low-cost wi-fi and other tech improvements to public parks, community centers, and commercial sectors across the City valued at more than $60 million. These efforts also resulted in the award of $42 million in Federal Stimulus monies to increase broadband access for public school students and families, and to launch new, free public computing centers citywide.
Before joining DoITT, Post served as Director of Agency Services at the Mayor’s Office of Operations, overseeing Citywide Project Management Services, Performance Management Services, and Audit Services. These units worked to identify gaps across City operations, establish plans for improvement, and develop the tools and systems to execute on the plans. She spearheaded several high priority Mayoral initiatives including developing the Citywide Performance Reporting (CPR) system; modernizing the Mayor's Management Report; creating the Street Conditions Observation Unit (SCOUT), which drives every City street once a month and reports conditions that negatively impact quality of life; and creating and building the award-winning NYC Stimulus Tracker. These programs brought unprecedented transparency and accountability to City agency operations. In addition, her work led to the passage of local laws to establish a new governance framework for the City’s primary administrative law tribunal – the Office of Administrative Trials and Hearings – and to improve the legal and administrative processes concerning graffiti removal.
Prior to her service with the Mayor’s Office of Operations, Commissioner Post served as Executive Director of Strategic Planning for the City’s Department of Buildings where she was instrumental in re-engineering and modernizing agency operations and developed the agency’s first-ever strategic plan.
Before joining City government, Commissioner Post was legal counsel to several public entities in Florida and served as Acting City Manager of the City of Palm Beach Gardens where she was responsible for all city operations. She also has worked at Dun and Bradstreet where she served as a Director of National Accounts.
At New York Law School, Post will focus on strategic planning, identifying new ways to maximize and diversify resources, developing new kinds of data and benchmarks to inform business decisions, and creating opportunities for new and innovative business partnerships and private sector financial support.
Stu Loeser/Julie Wood