Administration for Children's Services311Search all NYC.gov websites
Service Providers

Applications for Authorized Users

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For authorized users only - you will be asked for a username and password.

PROMIS and Reports Distribution is no longer available via the Internet. Please use the MFA Remote Access (New ACS Remote Access) link. If you do not have Remote Access, please contact your agency IT staff.

IMPORTANT:
If your agency uses Microsoft Office 365 (O365) email, you must use Internet Explorer or Microsoft Edge in the InPrivate Browsing setting or Google Chrome in the Incognito Mode Setting.

Applications

SSO (Service Management Portal)

CTDB (Child Trafficking Database)

CSEN (Children's Special and Exceptional Needs)

ACS Remote Access and Additional Resources

MFA Remote Access (New ACS Remote Access)

MFA Enrollment Site

ACS Business Partners - Password Self Service

System Requirements:

  • Screen resolution: 800x600 or higher (1024x768 or higher for PROMIS)
  • Browser has to be JavaScript enabled
  • Cache settings have to be "Check for newer versions of stored pages - every visit to the page" to prevent "old-data" being cached
  • Acrobat 4.0 or higher required for viewing/printing reports