Administration for Children's Services311Search all NYC.gov websites

Applications for Authorized Users

For authorized users only — you will be asked for a username and password.

PROMIS and Reports Distribution is no longer available via the Internet. Please use the MFA Remote Access (New ACS Remote Access) link. If you do not have Remote Access, please contact your agency IT staff.

IMPORTANT:
If your agency uses Microsoft Office 365 (O365) email and

  1. you use LTS or PROMIS, use Internet Explorer in InPrivate Browsing;
  2. for any other application, use Microsoft Edge in InPrivate Browsing or Google Chrome in Incognito Mode.

SSO (Service Management Portal)

CTDB (Child Trafficking Database)

MFA Remote Access (New ACS Remote Access)

MFA Enrollment Site

ACS Business Partners - Password Self Service


Remote Access (Old Business Partner Login)

System Requirements:

  • Screen resolution: 800x600 or higher (1024x768 or higher for PROMIS)
  • Browser has to be JavaScript enabled
  • Cache settings have to be "Check for newer versions of stored pages - every visit to the page" to prevent "old-data" being cached
  • Acrobat 4.0 or higher required for viewing/printing reports