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Contact ACS

In Person

ACS Main Office

150 William Street, New York, NY 10038
Phone: (212) 341-0900
Get directions
Outside NYC: (877) KIDSNYC (543-7692)

You can walk into an ACS Borough Office at the following locations for help with child safety concerns and to find preventive services.
Borough Locations

Office of Advocacy

150 William Street, 1st Fl., New York, NY 10038
Hours: 9:00 am – 5:00 pm, Monday – Friday
Phone: (212) 676-9421
Incarcerated parents: Collect (212) 619-1309


Email ACS

Media Inquiries

ACS Office of Communications

FOIL Requests

Online: Requests for ACS documents under the Freedom of Information Law (FOIL) should be submitted through the NYC Government OpenRecords website.

Mail: Send FOIL request to:

FOIL/Records Access Officer
Administration for Children's Services
150 William Street, 5th Floor
New York, NY 10038

Fax: Fax your written requests to the FOIL/Records Access Officer at 212-341-0726

Note: Child protective records are not available pursuant to the Freedom of Information law. Learn how to request these records.

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