Anyone can make a report (and may do so anonymously), when they suspect child abuse or neglect. Find out how to report on this page. Get more information about child abuse and neglect.
When making a report, you will be asked for information to help identify and locate the child or parents/persons legally responsible for child, such as:
If the SCR believes the report warrants an investigation, the SCR will direct ACS to begin a child protective investigation.
Mandated reporters are certain professionals mandated by New York State law to report suspected child abuse and neglect to the state hotline, the New York State Central Register (SCR).
If the SCR believes the report warrants an investigation, the SCR will direct ACS to begin a child protective investigation..
After calling the SCR, mandated reporters must also submit a written report.
If you are a mandated reporter, follow these steps to complete the written report: Submit a signed mandated reporter form within 48 hours of making an oral report. Mail the completed form to the ACS Borough Office where the child resides.
If you have questions about making a report or would like to follow-up with a report you made, visit the Mandated Reporter page.