The ACS Office of Special Investigations (OSI) investigates suspected child abuse/neglect reports involving:
During the investigation, OSI staff will speak with children, parents, foster parents and other people who may have information about the investigation, such as foster care agency staff, child care staff, teachers, doctors and neighbors.
At the conclusion of an investigation, OSI may require that organizations complete corrective actions to promote the safety and well-being of children
If an individual receives a determination letter listing that one or more allegations are substantiated against them, they have the right to request the determination be amended if it is believed the information in the report is inaccurate.
To request an amendment, send a letter with the following information:
New York State Office of Children and Family Services
State Central Register
P.O. Box 4480
Albany, NY 12204-0480
To learn more about OSI investigations involving foster parents, read the Frequently Asked Questions From Foster Parents