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Current Voucher Providers

Where Can I Find Information About Permits and Regulations?

The Department of Health and Mental Hygiene (DOHMH) oversees permitting and health code regulations for child care in New York City. More information can be found at Child Care - Information for Operators.

How Do I Check the Status of a Payment for Child Care Services?

Please reach out to the Child and Family Well-Being Call Center at 212-835-7610 to check on the status of payment.

How Do I Record Attendance?

Recording attendance is an important part of your responsibility as a child care provider. Starting September 2021, providers will record attendance via an online system called CAPS Online. This system can be accessed through a computer, smartphone, or tablet device, and will replace the existing phone system and paper attendance sheets.

More details can be found here: Child Care Attendance Processing System (CAPS Online)

How Do I Request A Payment Rate Increase?

Child care providers may be eligible to receive a higher payment for children in their care. The New York State Office of Children and Family Services (OCFS) establishes the maximum payment rates child care providers can receive in New York City. The 2022 Market Rates were updated on June 1, 2022. If your cost of care has increased, please submit one of the following attestation forms:

  • If you serve only children receiving child care assistance, submit the OCFS-6060 - Child Care Provider Attestation of Costs Form. Mail this form to ACS (address below).
  • If you serve both children receiving child care assistance and children who do not receive child care assistance (private pay), please use the NYC FS-023 Rate Increase Request Form for Providers with Both Subsidized and Private Pay Providers (FORMS COMING SOON)
  • If you are a voucher provider that also serves children through a DOE Early Learn contract, your rate is determined by your DOE Early Learn contract payment rate. No attestation is required.

Instructions can be found on each form. Please submit your signed attestation to FSCCrates@acs.nyc.gov or or mail to: ACS Financial Services, 150 William Street, 10th floor, New York, NY 10038, Attn: Rate Adjustment Review Unit.

ACS is processing the forms and updating rates as quickly as possible. To request a rate increase retroactive to June 1, 2022, you must submit your attestation by December 31, 2022. Starting January 1, 2023, approved increases will be effective the first of the month the attestation is received. If you already submitted a rate request using either the OCFS-6060 or NYC FS-023, you do not need to submit another request. Providers will begin to see rate increases starting in September 2022.

What Is a Special Child Care Funding (SCCF) Voucher?

SCCF are child care vouchers funded with City Tax Levy for families that have previously expressed a need for subsidized care. SCCF vouchers may be used to pay for child care services provided in New York City by a provider who is licensed and/or has been previously approved by WHEDCo. Providers that can accept the voucher include both licensed child care provider (group or family) and legally exempt group providers; legally-exempt/informal providers (family, friend, or neighbor) are not eligible.

Families who have been invited to apply for SCCF may ask providers to fill out certain components of the application. View the Special Child Care Funding Application Instructions.

How Do I Join a Family Child Care Network?

Licensed/Registered Family Child Care Providers are eligible to become affiliated with a Family Child Care Network (FCCN). There are many benefits of joining a FCCN, including that home-based providers will be referred eligible children directly though their respective FCCN.

Family Child Care Networks are managed by New York City Department of Education (DOE). For more information on applying to join an FCCN, please contact the DOE Division of Early Childhood Education at EarlyChildhood@schools.nyc.gov.