Proveedores De Cupones y Otros Programas (Spanish)
You will enter Time-in/Time-out attendance using CAPS Online (Child Care Attendance Processing System), ACS’s online attendance tracking system. You can learn more through CAPS Online Information and find training, resource guides in multiple languages, and technical support. You can access CAPS Online via smart phone, tablet, laptop, or desktop computer.
You may check the child care payment portal at www.childcarepaymentportal.com where your paystubs are posted by registering with your ACCIS ID# & password or call the Child and Family Well-Being Call Center at (212) 835-7610, press # to speak with a customer service representative in Payment Services.
New York State Office of Children and Family Services established the maximum rates for New York City Child Care. Rate increases may be requested once a year and must be justified with documentation. The request and documentation process requires the submission of a completed application. Use the instructions and applications, based on the type of program/provider.
Beginning June 1, 2016 the age definition of infant and toddlers has changed for all in-home providers. The new definitions are:
You will receive retroactive adjustments in upcoming payments. The retroactive adjustments will be included in upcoming payments. Continue to check this website for further updates.
Request a rate increase by filling out an application:
Parents or guardians who currently receive ACS vouchers and who are interested in requesting a Special Needs rate should download and complete the Special Needs Application (CFWB 001).
According to New York State regulations, all legally-exempt or informal child care providers must be approved, enrolled, and monitored by the nonprofit organization, Women’s Housing and Economic Development Corporation (WHEDco).
To become an informal provider:
Legally-Exempt Child Care Provider forms and applications
All comepleted necessary forms should be submitted to the borough-based WHEDco enrollment agency serving the location where child care is provided (see locations below). One set of forms should be submitted per family. Providers requesting to provide child care services to children in families receiving or applying for Cash Assistance should submit all of the necessary forms to the parent’s respective HRA Job Center.
WHEDco Enrollment Agency Locations | |
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Bronx 1309 Louis Nine Blvd Bronx, NY 10459 (347) 708-7800 |
Brooklyn 109 East 16th Street, 3rd Fl New York, NY 10003 (212) 835-7433 |
Manhattan/Staten Island 109 East 16th Street, 3rd Fl New York, NY 10003 (212) 835-7162 |
Queens 165-08 88th Ave, 2nd Fl Jamaica, NY 11432 (718) 523-2834 |