Call the New York State New Americans Hotline at 1-800-566-7636. The operators will take a report of your complaint and share it with prosecuting offices in New York City. 311 can also connect New York City residents to the New York State New Americans Hotline.
ActionNYC is free, safe, and secure legal immigration help for New Yorkers. The City's initiative provides free, safe immigration help across the five boroughs, where immigrant New Yorkers live and in the languages they speak.
The ActionNYC model is based on three pillars: (1) outreach and marketing; (2) community navigation; and (3) legal services.
All three aspects of the program are connected through technology tools.
To make an appointment, call 1-800-354-0365 between 9AM-6PM, Monday - Friday or call 311 and say "ActionNYC." You can make your appointment for the language that you speak, and you can be served in the language that you speak.
We have community partners in all five boroughs:
Below is a list of ActionNYC partners and service providers:
Your information will be completely confidential and held by the organization helping you with your case. Your sensitive information will not be shared with others.
ActionNYC services are free. The de Blasio administration believes that immigrants should have access to legal justice. That is why there is no cost for you to receive immigration legal help with ActionNYC.
Yes. ActionNYC serves immigrants in the language they are more comfortable speaking. ActionNYC's outreach, navigation, and legal service providers speak more than ten languages including: American Sign Language, Arabic, Bangla, Cantonese, English, French, Haitian-Creole, Korean, Mandarin, Nepali, Russian, Spanish, and Urdu. Moreover, all ActionNYC sites have access to instantaneous telephonic interpretation in 180 languages.
ActionNYC provides a full, comprehensive immigration legal screening for everyone served by the program. If a client served by ActionNYC is not eligible for a change in their immigration status, they can still get good immigration legal advice. And it will be free and safe.
The following Resource and Referral Guide provides information on services available to recently arrived immigrant children and their families and caretakers, including refugees. These services include education, child and family welfare, health, legal, and other services.
Download a printable PDF version of this resource and referral guide.