MODA works with City agencies to improve the equity and efficiency of City service delivery, typically through in-depth operational analytics projects. Over the course of an analytics project, MODA works closely with an agency to understand the operational issue and associated data, designing an applicable analytical model, and ultimately delivering actionable insights to improve operations.
MODA publishes details on the process of specific analytics projects to the MODA Project Library. Below are examples of key areas of MODA’s analytics work:
Several of MODA’s long-term analytics projects have centered around efforts to protect tenants in interactions with landlords or managing agents.
Read more about MODA’s Tenant Harassment project.
For more information about the City’s tenant protection efforts, visit the website of the Mayor’s Office to Protect Tenants.
In the case of an emergency, it is crucial that the City’s response efforts are optimally prioritized. MODA has worked quickly to help agencies take strategic, data-driven approaches to emergency response. One example of this is MODA’s assistance in the citywide response effort to an outbreak of Legionnaires’ Disease. After the passage of Local Law 77, all rooftop cooling towers in New York City were required to be registered with the Department of Buildings and inspected every 90 days. MODA cleaned, integrated, and reconciled multiple data sources in order to create a reporting dashboard, which showed agencies the latest status of every identified cooling tower to help ensure rapid citywide compliance.
Read more about MODA’s Legionnaires’ Disease Response project.
When programs launch or change, data-driven insights are important for ensuring the program is targeted to maximize its potential impact. MODA has been there to assist several agency and mayoral programs at the outset. In 2017, the New York City Department of Education announced that it would participate fully in the Community Eligibility Provision of the National School Lunch Program, which allows schools to receive a single reimbursement for school lunches based on the income demographics of their students, rather than reimbursements for each individual meal. MODA worked with the DOE’s Office of School Support Services to develop a Monte-Carlo algorithm that maximized the reimbursement it received from the federal government.
Read more about MODA’s Free Lunch for All project.