Contact the Buildings Department

 

311 logo

Contact 311 for all complaints and information about New York City Agencies. Outside New York, call (212) NEWYORK  (212) 639-9675.


Administrative Enforcement Unit (AEU)

280 Broadway, 5th Floor
For general ECB violation information: (212) 393-2405
For inquiries about dismissal requests and appeals: (212) 393-2303

Benchmarking

Benchmarking violation hotline: (212) 393-2574
NYC Benchmarking Help Center: (212) 566-5584

Boiler Division

Customer Service: (212) 393-2661
Technical Director: (212) 393-2697
boilersinfo@buildings.nyc.gov


Buildings Enforcement Safety Team (BEST)

2 Lafayette Street, 12th Floor
Phone: (212) 602-0406
BEST@buildings.nyc.gov


Buildings Information System (BIS) Unit

(212) 393-2260


Buildings Marshal

(212) 393-2930


Buildings Special Investigations Unit (BSIU)

83 Maiden Lane, 4th Floor NY, NY 10038
(212) 825-2413


Central Filing and Billing Unit

(212) 393-2252
280 Broadway, 6th Floor


Certificate of Occupancy

Bronx: (718) 960-4740
Brooklyn: (718) 802-3680
Manhattan: (212) 393-2552
Queens: (718) 286-7690
Staten Island: (718) 420-5410


Construction Enforcement

(718) 286-8380


Cranes and Derricks

(212) 393-2411
280 Broadway, 5th Floor
Inspection Appointments (212) 393-2662


Customer Service

(212) 393-2550


Disability Service Facilitator

Nicholas Katsarelis
(212) 393-2544
accessibilityinfo@buildings.nyc.gov

Local Law 27 amends the Administrative Code of the City of New York, in relation to the designation of Disability Service Facilitators at City agencies. The law instructs each City agency to designate an employee as the Agency’s Disability Service Facilitator.  This individual ensures the  Agency complies with and  carries out its responsibilities under the ADA and other Federal, State, and Local Laws and regulations concerning accessibility for persons with disabilities.

Please see the complete list of NYC Disability Service Facilitators.


Earthwork Notification

(212) 393-2550


Electronic Filing Questions

Monday - Friday (excluding holidays) from 9:00 am to 4:00 pm:
(212) 393-2550 or
Complete the online help form (recommended).
Note: Phone support is only available for eFiling Job Applications - PW1 and Electronic Filing.


Electrical Advisory Board

(212) 393-2259 or (212) 393-2158


Electrical Code Questions

(212) 393-2030


Electrical Licensing

Phone: (212) 393-2259
Fax: (212) 566-3745 or (212) 566-3062


Electrical Firm Account Cashier

Phone: (212) 393-2050


Electrical Firm Online Payment Portal

Phone: (212) 393-2050 or CashReceipts@buildings.nyc.gov
280 Broadway, 4th Floor


Elevator Applications

(212) 393-2144
Technical Questions: (212) 393-2144
280 Broadway, 4th Floor


Elevator

Customer Service:

(212) 393-2144

General Inquires:

elevatordivision@buildings.nyc.gov



Environmental Control Board (ECB)

*For information on ECB penalties, fines and stipulations, as well as hearing scheduling.
Note: The ECB is an administrative court and is not part of the Department of Buildings.

Bronx (718) 993-6110 3030 Third Avenue, 2nd Floor
Brooklyn (718) 875-7428 233 Schermerhorn Street, 11th Floor
Manhattan (212) 560-6270 66 John Street, 10th Floor
Queens (718) 298-7300 144-06 94th Avenue, 1st Floor
Staten Island (718) 815-8385 350 St. Marks Place, 1st Floor


Excavation Unit

(212) 602-0409
(646) 500-6028 Fax


General Counsel's Office

(212) 393-2085 or (212) 393-2074


House Connection Questions

(718) 286-8330


Human Resources

(212) 393-2221 or (212) 393-2222
(212) 566-3096 Fax
280 Broadway, 6th Floor
New York, NY 10007
Recruit@buildings.nyc.gov
Interior Demolition Unit: (212) 669-7800 or (212) 669-7860
1 Centre Street, 23rd Floor, Room 2342


Impact Resistance (LL 26/04 Compliance)

  • Manufacturer's product approvals

Office of Technical Research and Certification (OTCR)
(212) 393-2626


Limited Alteration Application (LAA) and Central Permit Renewal

280 Broadway, 5th Floor

Phone: (212) 393-2406
Fax: (212) 566-5823


Licensing Boards

Electrical Board: (212) 393-2259 or (212) 393-2158
280 Broadway, 6th Floor
    
Plumbing Board: (212) 393-2259
280 Broadway, 5th Floor


Licensing Division

(212) 393-2259 or Licensingdob@buildings.nyc.gov
280 Broadway, 6th Floor


Local Law Enforcement Unit (Facades)

(212) 393-2551
Technical Questions: (212) 393-2551 or Facades@buildings.nyc.gov
NYC Construction Codes:  ConstructionCodes@buildings.nyc.gov

*This email is for general questions related to the NYC Construction Codes. Project-specific questions or inquiries that depend on many different factors should be directed to the appropriate local Borough Office for specific guidance.


NYC Development HUB

80 Centre Street, 3rd Floor
nycdevelopmenthub@buildings.nyc.gov


NYC HUB Self-Service

280 Broadway, 3rd Floor
hubselfservice@buildings.nyc.gov


NYC Development Hub Online, Payment Portal

(212) 341-0054
CashReceipts@buildings.nyc.gov
280 Broadway, 6th Floor


Office of Internal Affairs and Discipline

(212) 393-2900


Office of Technical Certification and Research

(212) 393-2626
Technical Questions: OTCR@Buildings.nyc.gov
280 Broadway, 7th Floor


Padlock Unit

(212) 393-2622
280 Broadway, 5th Floor


Photoluminescence

  • Installation interpretations
    Richard Rosen: richardr@buildings.nyc.gov
    (212) 393-2599
  • Reconsiderations
    Kenneth Fladen: kennethf@buildings.nyc.gov
    (212) 393-2573
  • Manufacturer's product approvals
    Donald Gottfried: donaldg@buildings.nyc.gov
    (212) 393-2070
  • Certification and compliance forms
    Facades@buildings.nyc.gov
    (212) 393-2551


Places of Public Assembly

(212) 393-2533 or (212) 393-2458
280 Broadway, 3rd Floor


Plumbing Chiefs

Bronx: (718) 960-4720
Brooklyn: (718) 802-3714
Manhattan: (212) 393-2554
Queens: (718) 286-8350
Staten Island: (718) 420-5416


Press Office

(212) 393-2126


Project Advocates

  • Bronx
    Phone: (718) 960-4725  Fax: (718) 579-6767
    BXopenapp@buildings.nyc.gov
  • Brooklyn
    Phone: (718) 802-3677  Fax: (718) 802-4098
    BKopenapp@buildings.nyc.gov
  • Manhattan
    Phone: (212) 393-2599  Fax: (212) 566-5575
    MNopenapp@buildings.nyc.gov
  • Queens
    Phone: (718) 286-7690  Fax: (718) 286-0774
    QNopenapp@buildings.nyc.gov
  • Staten Island
    Phone: (718) 420-5400  Fax: (718) 816-2318
    SIopenapp@buildings.nyc.gov
    Quality of Life: (718) 286-8380


Records Access Officer/Freedom of Information Requests

(212) 393-2096 / 2758 / 2116 or 2032
Records Access Officer
280 Broadway, 7th Floor
New York, NY 10007


Scaffold Safety Team

(212) 602-0405
2 Lafayette Street, 12th Floor


Signs Enforcement Team

(212) 393-2622
280 Broadway, 5th Floor


Special OAC Assistance Contact Liaison

Bronx: (718) 960-4710 Tomasz Bielecki
Brooklyn: (718) 802-3508 Jinseok Choi
Manhattan: (212) 442-4549 Lisa Fan
Queens: (718) 286-8345 Joan Saccente
Staten Island: (718) 420-5400 Theresa Hall


Special Enforcement Team

For audits of professionally certified applications: (212) 393-2299
280 Broadway, 5th Floor


Special Operations

280 Broadway, 5th Floor
Phone: (212) 393-2412
Appointments - Monday Only (212) 393-2356
Fax: 212-669-8053


Unsafe Buildings Unit

280 Broadway, 7th Floor
Cashier: (212) 393-2067
UB Hotline: (212) 393-2131 or (212) 393-2067

 

CONTACT INFORMATION FOR OTHER AGENCYS

Insurance Inquiries

General Information: (800) 877-1373


Department of Investigation

Inspector General: 80 Maiden Lane, 17th Floor
New York, NY 10038
(212) 825-2413 or (212) 825-3631


Landmarks

NYC Landmarks Preservation Commission (LPC)
One Centre Street, 9th Floor
Public Information Officer: (212) 669-7817


Property Information

NYC Department of Finance (DOF): 311


Small Business Services

Waterfront Unit
(212) 618-8822


Waterfront Permits Unit

(212) 513-6300
110 William Street
New York, NY 10038


Workers' Compensation & Disability Benefits District Offices

Manhattan (Bronx & NY): 215 West 125th St.
Brooklyn (Kings & Richmond): 111 Livingston St.
Queens: 168-46 91st Avenue


Zoning

NYC Department of City Planning (DCP): (212) 720-3300

 

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