COVID-19: DOB Response

COVID-19: DOB Operational Updates

May 2021 Agency Return To Office Plan

Service Changes

• Litigation Papers, Subpoenas, and FOIL Requests

• Civil Penalty Review Requests (L2) and Post Approval Amendment (PAA) Payments

• Weekly Safety Inspection Reports and New Customer Service Office Hours

• Certificates of Correction and Temporary Certificate of Occupancy Renewal Payments

• Post Approval Amendments and Immediately Hazardous Violation Civil Penalty Payments

• Benchmarking Guidance for May 1, 2020 Deadline and Issuance and Payment of Department of Buildings Violations for Non-Compliance

• Enhancements to Post Approval Amendment and Correction Submissions in eFiling and Essential Construction Requests Update for Electrical and Limited Alteration Applications Permits and Demolition Filings

• Crane Filings Launch in DOB NOW: Build, Updated Essential Construction Questionnaire for Electrical and Limited Alteration Applications and Certificates of Correction Mail Submission Deadline

• Certificate of Occupancy, Letter of Completion, and Temporary Certificate of Occupancy Folder Review Requests (PW7) Required to be Submitted in eFiling; Hub Self-Service Reopened for Submission of PW1 Plan/Work Applications

• Online License Renewal Applications

• Place of Assembly Applications Resume

• Mandatory Submission of all Alt-2 and Alt-3 BIS Job Applications in eFiling, Requests Allowed in DOB NOW: Inspections, and Intake of Initial Permit Applications for Non-Essential Construction

• Expansion of Online Training DOB-Approved Course Providers Can Deliver

• Local Law 87/09 Energy Efficiency Report Submission Extension

• Temporary Place of Assembly Filings Resume

• BIS Crane Notice Document Submission and Payments in DOB NOW: Build

• eFiling Authentication Forms and Limited Alteration Applications (LAA) Customer Service

• Follow-up #3: Local Law 152 of 2016: Gas Piping Inspections Deadline for Community Districts 1, 3 and 10 in all Boroughs Extended

As part of the citywide response to the Coronavirus, the Department of Buildings (DOB) is continuing its efforts to immediately limit the amount of walk-in traffic to DOB offices. Effective immediately, the following mandatory operational changes have been implemented:

Drop off boxes are available for the following services:

Application Processing

After Hours Variances Data Entry Corrections Letters of No Objection Initial and subsequent job filings

Permits and Permit Renewals Supersede Requests Temporary Use Permits Withdrawal Requests

eFiling for Application Processing:

• Permit renewals without changes must be processed in eFiling.
• For initial non-Hub standard plan BIS jobs, upload plans in eFiling/eSubmit after the job is in AP Entire/D status.
• PAA applications and PAA payments must be submitted in eFiling. Drop offs are no longer accepted.
  
• Do not upload plans in eFiling/eSubmit for standard plan PAAs until it has been entered in BIS and the fees have been paid.
• Letter of Completion Folder Review Requests (PW7) cannot be submitted in-person to a borough office and are required to be submitted in eFiling.

See the Application Processing Service Notice - (Updated) for more details. All applications need to be dropped-off or mailed to the borough office where the property is located.

Central Units

• Cranes and Derricks applications
• Licensing applications (initial and change requests)
• OP128: Ordinary Plumbing Work Reports

See the Certificate of Correction Service Notice,Licensing Service Notice, CD/eFiling/LAA Service Notice and DM/SSP Service Notice for more details.

Phone or email services:

• Appointments for Standard Plan Review BIS Job Filings
• DOB Violations
• Reinstatement Requests for BIS Jobs
• Stop Work Orders
• Vacate Orders

See the Enforcement Service Notice for more details about contacting the appropriate Enforcement unit. See the Appointments Service Notice for additional information. See the Reinstatements Service Notice for the appropriate email addresses.

Self-service online tools:

Continue to use eFiling for Hub Development and Full-Service jobs and Permit Renewals (without changes). Use Hub Self-Service to eSubmit the PW1 Plan/Work Application only. Post Approval Amendments (PAA), Correction requests and Certificate of Occupancy/Letter of Completion Folder Review requests (PW7) are now submitted in eFiling.

Also use eFiling to submit the following payments: Benchmarking Violations, Immediately Hazardous Violation Civil Penalties, Post Approval Amendment (PAA), and Records Management Fee.

Continue to use DOB NOW: Build for all applicable work types.

Use DOB NOW: BIS Options to submit Certificate of Correction review requests, civil penalty review requests (L2) for BIS jobs, and license renewal applications.

The following are the remaining in-person services: (8:30 a.m. to 2:00 p.m.)

• Licensing – approved for new license and plate/seal pick up only
• Payments (Express Cashier in the borough offices and Central Cashier at 280 Broadway, 1st Floor)
• Plan Pick Up
• Records

See the Customer Service Office Hours Service Notice for more information.

Industry Best Practices

• Safety Guidance on Construction Sites

• Dust Mitigation/Control in Occupied Buildings with Active Construction