Boiler Division
Frequently Asked Questions


  1. Why did I receive a notice of violation?
  2. I filed a boiler inspection report last year but I received a violation. How do I get the violation removed?
  3. How do I pay the violation?
  4. Can I get the violation dismissed?
  5. Is there a deadline to pay the violation?
  6. I am a new owner and didn’t own the property at the time of violation. Can you waive the violation?
  7. There was no boiler on the property at the time of the violation. Do I still need to pay the violation? How do I resolve this?
  8. How do I correct an ECB boiler violation?
  9. How do I file a boiler inspection report?
  10. How do I print my boiler inspection report?
  11. How do I schedule a new inspection?
  12. I have no hot water in my apartment. How do I file a complaint?
  13. How do I obtain a certificate to operate a boiler?
  14. How do I request a triennial inspection?

1. Why did I receive a notice of violation?

Our records indicate that a licensed professional did not submit an inspection report for this boiler to the Department of Buildings for the last inspection cycle (January 1 – December 31). Boilers are required to be inspected annually.

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2. I filed a boiler inspection report last year but I received a violation. How do I get the violation removed?

You need to provide proof that an inspection report was submitted to the Boilers Unit. If the filing was submitted before August 14, 2017, search the Buildings Information System to see if there is a record of a submitted report. If not, provide a copy of the inspection report, the front and back of the cashed check to the Department of Buildings, and the Electronic Disc Tracking (EDT) number if applicable. (You may need to contact the licensed professional who performed the inspection to obtain these copies.) If the filing was submitted after August 14, 2017, search DOB NOW by address or device number. Select SAFETY: Compliance Filings, Compliance Type: Boiler. View the Boiler and obtain the Tracking # of a filing with Compliance Report Status as Accepted. If you are associated with the filing you can also log into DOB NOW: Safety and obtain this information from your dashboard. Submit the copies or tracking number by email to BoilersInfo@buildings.nyc.gov or in person at the Boilers Unit, 280 Broadway, 1st Floor, New York, NY 10007 from 8:30 a.m. to 3:45 p.m.

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3. How do I pay the violation?

If your boiler was not inspected during the inspection cycle period, you must pay a civil penalty of $1,000 per device. For violations prior to 2010, refer to the civil penalty chart. You may pay in person at 280 Broadway, 1st Floor, with a certified check or U.S. money order payable to the NYC Department of Buildings or by credit card. You may also mail the payment to the above address and include the violation number on your payment.

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4. Can I get the violation dismissed?

Most violations for failure to file an annual boiler inspection report cannot be dismissed without payment of the full civil penalty. In addition, a current boiler inspection report must be on file to clear violations from prior years. See question 9 for information on how to file. If you are a new owner, see question 6. If the boiler has been removed or is no longer required to file, see question 7.

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5. Is there a deadline to pay the violation?

No, there is no deadline to pay the full civil penalty. Violations stay on the property until paid. Once paid, they are dismissed. There is no accrued interest. Open violations will stop issuance of a final certificate of occupancy and will negatively affect attempts to re-finance or sell a property.

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6. I am a new owner and didn’t own the property at the time of violation. Can you waive the violation?

The Department of Buildings does not grant automatic waivers of boiler violations issued to a prior owner. You may submit a Boiler Waiver of Civil Penalties Form if one of the following reasons applies:

  • The new owner has obtained full tax exemption status from the NYC Department of Finance.
  • The new owner submits proof (such as a certificate from the NYC Department of Housing Preservation and Development) that he/she took title of the property as part of an economic development program sponsored by a government agency.
  • The new owner filed bankruptcy, and provides copy of a bankruptcy petition and proof that the Department was served with a Notice of Bar Date. The final determination for bankruptcy waivers are made by the DOB Legal Department.
  • The property was demolished before or during that inspection year and the owner can provide a full demolition permit that was signed off by DOB.
  • The property was formerly owned by a city, state, federal or foreign entity and the new owner can provide satisfactory evidence of this ownership.
  • The property was purchased through an HPD Third Party Transfer Program and HPD provides a letter stating which boiler violations to waive.
  • The boiler was replaced under a DOB boiler permit or Limited Alteration Application (LAA) permit during that inspection year and passed inspection that same year or the following year.
  • First Test Inspection of the boiler was performed during that inspection year.

Submit the completed Boiler Waiver of Civil Penalties Form and appropriate supporting documentation in person or by mail to the Central Filing and Billing Unit at 280 Broadway, 1st Floor, New York, NY 10007 by mail or in person from  8:30 a.m. to 3:45 p.m. There is a $30 filing fee per device. 

Please note that transfers of ownership between related parties such as family members (including inheritances), business partners or subsidiaries of the same parent company are not considered change of ownership.

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7. There was no boiler on the property at the time of the violation. Do I still need to pay the violation? How do I resolve this?

When a boiler in a multi-dwelling, SRO, commercial, or mixed-use building is removed and not replaced by another boiler, a licensed professional is required to submit a Boiler Removal Notification (OP49) in DOB NOW: Build within 30 days of removal. In most cases you will need to provide a permit for either the disconnection of the boiler equipment, water and gas lines, electrical, and fuel oil tank (if applicable) or the installation of alternative heating equipment such as an HVAC. If the Boiler Removal Notification is filed more than 30 calendar days after the inspection date, civil penalties will incur in the amount of $50.00 per month (up to a maximum of $500.00 per year). If the building has undergone major renovation, a full demolition or if the boiler is no longer required to file annually due to a change in jurisdiction, contact the Boilers Unit for further information on how to proceed. The owner is responsible for any DOB violations issued for failure to file a Boiler Removal Notification within 30 days or removal or failure to notify the Boilers Unit of a jurisdictional status change.

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8. How do I correct an ECB boiler violation?

If you received an OATH/ECB violation/summons for a 3-year audit inspection, you must file a complete inspection report in DOB NOW: Safety. See Question 9. If you received a violation for an un-registered boiler you must file for a boiler permit.

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9. How do I file a boiler inspection report?

A licensed professional files the boiler inspection report in DOB NOW: Safety and needs to provide the eFiling email address of the owner or owner representative in the report filing. The owner or representative needs to register for eFiling here: https://a810-efiling.nyc.gov/eRenewal/register.jsp. For more information about how to register, visit here: http://www1.nyc.gov/site/buildings/industry/dob-now-registration-tips.page.

Once the eFiling account is activated, the owner gives this email address to their licensed professional to associate the owner with the filing. The owner can use the eFiling email address and password to log into DOB NOW at www.nyc.gov/dobnow where the boiler inspection reports will appear on the dashboard.

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10. How do I print my boiler inspection report?

To print a copy of your boiler inspection report, login to DOB NOW: Safety and under Device Details select the Device ID. In the light orange bar, click the Preview button and then use the menu at the bottom to save or print the report. For more information, see page 115 of this presentation: http://www1.nyc.gov/assets/buildings/pdf/dob_now_safety_boiler_training.pdf.

If you are not associated with the filing and it doesn't appear on your dashboard, you can search the DOB NOW public portal by address or device number. For more information, please see page 31 of this presentation: http://www1.nyc.gov/assets/buildings/pdf/dob_now_safety_boiler_training.pdf.

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11. How do I schedule a new inspection?

If you installed or replaced a boiler under an active DOB permit, the licensed professional can request an inspection at DOB NOW: Inspections.

If a Notice to Call for Inspection (Form LS-4) was posted on your property, please call the telephone number on the notice.

If you received a Cease Use order from the Boiler Division and you want to request a re-inspection to lift this order, please call the Boilers Technical Unit directly at (212) 393-2784 or send an e-mail to BIR8@buildings.nyc.gov.

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12. I have no hot water in my apartment. How do I file a complaint?

Call 311 or submit an online hot water complaint.

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13. How do I obtain a certificate to operate a boiler?

Contact the Department of Environmental Protection to obtain a Boiler Registration/Certificate of Operation or call the DEP customer service center at 718-595-7000.

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14. How do I request a triennial inspection?

Contact the Department of Environmental Protection to apply for a triennial renewal inspection of a boiler or call the DEP customer service center at 718-595-7000.

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