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Scheduling an Appointment


Note: for appointments with a Plan Examiner occurring on or before Friday, October 5, 2018 please continue to call 311.

Applicants seeking to make a Plan Examination appointment can either request an appointment in person at a borough office or schedule an appointment online using the online Appointments System.

To schedule a specialized plan examination appointment (clusters, additional job reviews, pre-determination, determination, audits, and emergency appointments) please submit a PER11 Manual Appointment and Drop Off Request Form or contact the appropriate borough office.


The Appointments System

The Department of Buildings developed the Appointments system to make it easier to do business with us, by validating job information before scheduling a plan examination appointment.


To Register for an Appointment ID and PIN Number

Visit our Licensing Unit at 280 Broadway (1st floor), and request a PENS Registration Form. Fill in the required information and submit the form either in person or via fax to:

NYC Department of Buildings
Filing Representative Program Coordinator
280 Broadway - 1st Floor
New York, NY 10007
Fax: (212) 566-3054


Scheduling an Appointment in the online Appointments system

Applicants seeking to make Plan Examination appointments in the online Appointments system must file a PENS Registration Form with the Department. Once registered, applicants can schedule appointments online by entering their unique Buildings ID, PIN Number; BIS Job number and BIS Document number.


Cancelling an Appointment in the online Appointments System

  1. Cancellations must be made before the scheduled appointment.

  2. To cancel a standard appointment made online, locate the appointment in the Appointments system and click on the Cancel button.

  3. To cancel a specialized examination appointment, submit a cancellation request on the DOB Online Help Form.


Manual Appointment Request

Applicants seeking to make a Manual Plan Examination Appointment can either submit a Manual Appointment and Drop Off Request Form or contact the appropriate borough office.

The following is an example of the manual appointments that you will need to submit a Manual Appointment and Drop Off Request Form or contact the appropriate borough office

  • Audits
  • Determinations appointments
  • Pre-Determinations appointments
  • Emergency appointments
  • Project Advocate

Confirming or Canceling a Manual Appointment Request

Plan examination appointments can be made up to one month in advance. Customers may schedule standard plan examination appointments 24 hours a day, 7 days a week online.

Applicants must confirm or cancel plan examination appointments at least 24 hours before their scheduled appointment. Applicants must cancel scheduled appointments before picking a date to reschedule.


Fire Alarm Plan Examination

To support the implementation of FDNY Rules, fire alarm drawings will be reviewed by the Fire Department at its Brooklyn headquarters. FDNY reviews fire alarm plans at their headquarters:

New Fire Alarm Plan Examination
9 Metrotech Center
Brooklyn, NY 11201

  1. All fire alarm applications must be filed as separate Alteration Type 2 applications with a fire alarm work type (FA).

  2. Drawings must be submitted to and reviewed by the Fire Department.

  3. Application forms and fees must still be submitted at DOB Borough Offices.

  4. There are two required items related to fire alarms. Both will automatically apply to the Alteration 2 FA job:

    • Prior to Approval: FDNY Received and Approved Plans
    • Prior to Signoff: As Built Plans

Note: The As Built Plans must be submitted to the Fire Department to obtain FDNY’s Letter of Approval.

To find out more, visit the FDNY Bureau of Fire Prevention website.

 

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