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Scheduling an Appointment


Applicants seeking to make a Plan Examination appointment for standard plan review BIS job filings can schedule an appointment online 24 hours a day, 7 days a week up to one month in advance using the Appointments System.

For jobs filed after October 15, 2020, the plan examiner will indicate in eFiling if an appointment is required to resolve objections. If the plan examiner indicates that resubmission will be reviewed without an appointment then an appointment cannot be scheduled. In addition, Post Approval Amendment (PAA) applications submitted after October 15, 2020 will have a first review without an appointment, and an appointment cannot be scheduled. See the September 2020 Service Notice.

To schedule a specialized plan examination appointment including audits, determinations, and emergency appointments submit a PER11 Manual Appointment and Drop Off Request Form or contact the appropriate borough office.

To schedule an appointment with a Project Advocate, submit a Project Advocate Service Request Form.


The Appointments System

The Department of Buildings developed the Appointments system to make it easier to do business with us, by validating job information before scheduling a plan examination appointment.


Scheduling an Appointment in the online Appointments system

Applicants can use the Appointments system by entering their DOB ID Number, PIN, BIS Job number and BIS Document number. The Licensing Unit provides DOB ID Numbers and PINs to all eligible professionals and class 2 filing representatives as part of the initial DOB registration process.


Requesting or changing a PIN

If you have never received a PIN and you are an eligible professional or a class 2 filing representative, visit the Licensing Unit at 280 Broadway, 1st Floor to apply. If you forgot or need to change your PIN, submit a request using the DOB Online Help Form.


Cancelling an Appointment in the online Appointments System

  • Applicants must confirm or cancel plan examination appointments at least 24 hours before their scheduled appointment. Applicants must cancel scheduled appointments before picking a date to reschedule.

  • To cancel a standard appointment made online, locate the appointment in the Appointments system and click on the Cancel button.

  • To cancel a specialized examination appointment, submit a cancellation request on the DOB Online Help Form.


Manual Appointment Request

Applicants seeking to make a Manual Plan Examination Appointment for the following appointment types can either submit a Manual Appointment and Drop Off Request Form or contact the appropriate borough office:

  • Audits

  • Determinations appointments

  • Pre-Determinations appointments

  • Emergency appointments


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