Unit Descriptions

DOB is committed to improving our performance and developing procedures that are streamlined, understandable and transparent. All Department units ensure the safety and Code compliance for the protection of all New Yorkers.

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Administrative Enforcement

The Administrative Enforcement Unit (AEU) enforces compliance with NYC Construction Codes, Electrical Code and Zoning Resolution through the prosecution and processing of Notices of Violation adjudicated before the NYC OATH Hearings Division.

Functions

  • Processes summonses or violations issued by DOB inspectors; includes entry into the system and processing the summons/violation to OATH.
  • Prosecutes summonses/violations issued by inspectors at OATH/ECB tribunals across the five boroughs
  • appeals adverse decisions to the OATH/ECB Appeals Board and responds to appeals from those found in violation
  • Processes and reviews Certificates of Correction for approval and assures legal compliance of all submissions
  • Answers public inquiries related to violations
  • Monitors compliance of violations against City-owned properties and provides guidance to City Agencies

Contact the Administrative Enforcement Unit

280 Broadway, 1st Floor
New York, NY 10007
Phone: (212) 393-2405

AEU Email Addresses:

  • General AEU Questions - aeucustomerservice@buildings.nyc.gov
  • General Certificate of Correction and OATH Summons Questions - www.nyc.gov/dobhelp.
  • Disputes Regarding Certificate of Correction (COC) Review - aeudisputes@buildings.nyc.gov
  • AEUHAZ Civil Penalty Refund Requests - aeurefunds@buildings.nyc.gov
  • OATH Hearing Appeals and Discovery - DOB-ECBVioAppeals@buildings.nyc.gov

Affordable Housing Plan Examination 

The Affordable Housing Plan Examination Unit ensures the expeditious review of affordable housing projects, in cooperation with the Mayor's Office. Operating out of the Development HUB, the unit has developed standardized procedures to aide in expediting the plan review process for officially designated affordable housing project applications and development inspections.

The unit is staffed by knowledgeable and experienced plan examiners and inspectors who coordinate closely with the NYC Department of Housing Preservation and Development (HPD) and other agencies involved in the plan review process.

The office enables:

  • Completion of first plan review within seven (7) days of filing
  • Availability of subsequent plan review appointments within seven (7) days of request
  • Development inspections (construction, electrical, and plumbing) within three (3) days of request
  • Boiler and elevator inspections within five days (5) of request.

Contact the Affordable Housing Plan Examination Unit

80 Centre Street, 3rd Floor
New York, NY 10013
Phone: (212) 393-2850
Email: nycdevelopmenthub@buildings.nyc.gov

Boiler

The Boiler Unit oversees the installation, operational safety and enforcement inspection compliance of boilers in New York City. The Boiler Technical Unit ensures the safe installation and operation of low- and high-pressure boilers and related equipment by performing inspections and audits. Get more boiler information.

Functions

  • Perform initial inspections on boilers, burners, and fuel storage installations
  • responds to A and B boiler complaints
  • responds to all carbon monoxide incidents
  • Conducts special report requests, audit inspections, sealed boiler re-inspections, annual inspection report audits, periodic high-pressure boiler inspections for City agencies
  • Reviews fuel storage plans for self-certified signoffs
  • Meets with the public for administrative signoffs

Read Boiler Frequently Asked Questions to common boilers and boiler violation questions.

Contact the Boiler Unit

280 Broadway, 1st Floor
New York, NY 10007
Email: www.nyc.gov/dobhelp

Boiler Unit Hot Line

Non-Technical Questions
Phone: (212) 393-2661

Boiler Technical Unit

First Test Appointment or other Technical Boiler-related Questions/Issues
Phone: (212) 393-2784

Borough Enforcement Investigations

The Borough Enforcement Investigations (BEI) Unit serves as the quality assurance enforcement liaison to borough offices and special inspection units. BEI develops and manages enforcement actions against individuals, repeat violators, problem buildings, or for specific geographic areas that are in violation of the NYC Building Code and Zoning Resolution.

Buildings Special Investigations

Working alongside the Department of Investigation, the Buildings Special Investigations Unit (BSIU) investigates allegations of misconduct related to individuals and licensees who conduct business with the Department. Working to ensure the integrity of all transactions, the unit generates cases from complaints and initiates the appropriate course of action and/or discipline.

Contact the Buildings Special Investigations Unit

83 Maiden Lane, 4th Floor
New York, NY 10038
Phone: (212) 825-3330

Community Engagement & Programming

The Community Engagement & Programming Unit coordinates the Department’s interaction with industry stakeholders, elected officials, and other City offices. The unit partners with community leaders, civic organizations, block associations, and concerned citizens to educate them on Department policies and practices, and to develop solutions to challenges that arise within the City’s many diverse communities. There are Community Engagement & Programming Unit liaisons in each borough office.

Contact Your Community Engagement & Programming Borough Liaison

Bronx

Eulis Jarratt (CBs: 1, 3, 5, 7, 9, 11)
Phone: (718) 960-4566
Email: EJarratt@buildings.nyc.gov

Victoria Seabrook (CBs: 2, 4, 6, 8, 10, 12)
Phone: (718) 960-2273
Email: VSeabrook@buildings.nyc.gov

Brooklyn

Damaris Falero (CBs: 1, 3, 4, 8, 9, 16)
Phone: (718) 802-2236
Email: DFalero@buildings.nyc.gov

Frank Fontana (CBs: 10, 11)
Phone: (718) 802-2238
Email: FFontana@buildings.nyc.gov

Kenneth Lazar (CBs: 2, 5, 6, 7, 12, 13)
Phone: (718) 802-2230
Email: KeLazar@buildings.nyc.gov

David Nussbaum (CBs: 14, 15, 17, 18)
Phone: (718) 802-3666
Email: DNussbaum@buildings.nyc.gov

Manhattan

Joshua Adams (CBs: 1, 3, 8)
Phone: (212) 393-2053
Email: JAdams@buildings.nyc.gov

Milcah Ann Holmes-Thomas (CBs: 6, 10, 11)
Phone: (212) 323-8946
Email: MHolmesThomas@buildings.nyc.gov

Stephen Nuzzo (CBs: 2, 5, 7)
Phone: (212) 393-2488
Email: SNuzzo@buildings.nyc.gov

Ophelia Phipps (CBs: 4, 9, 12)
Phone: (212) 393-2926
Email: OPhipps@buildings.nyc.gov

Queens

Cheryl Dunn-Rochelle (CBs: 11, 12, 13)
Phone: (718) 286-7644
Email: CDRochelle@buildings.nyc.gov

Anthony Iuliano (CBs: 4, 7, 8)
Phone: (718) 286-7663
Email: AIuliano@buildings.nyc.gov

James O'Connor (CBs: 1, 2, 3, 5)
Phone: (718) 960-4724
Email: JamOConnor@buildings.nyc.gov

Samuel Schechter (CBs: 6, 9, 10, 14)
Phone: (718) 286-8348
Email: SSchechter@buildings.nyc.gov

Staten Island

Frank Fontana (CBs: 1, 2, 3)
Phone: (718) 802-223
Email: FFontana@buildings.nyc.gov

Concrete Enforcement

The Concrete Enforcement Unit (CEU) supports DOB oversight of all concrete testing at construction projects for public and worker safety. CEU performs Code data outreach to the design and construction industry, enforces against contractors, concrete labs, professionals, and assists the Construction Safety Enforcement Unit. Get additional concrete enforcement information.

Functions

  • Site visits and audit of concrete placement activities
  • Inspect and audit Licensed Concrete Laboratories
  • Performs parallel concrete testing of selected construction sites
  • Performs engineering audit of new building and alteration work regarding concrete operations
  • Reviews concrete safety manager qualifications and operations
  • Responds to emergent conditions (concrete blowouts, form failures)
  • Coordinates with DOB Technical Affairs and the Department of Investigation

Contact the Concrete Enforcement Unit

280 Broadway, 4th Floor
New York, NY 10007
Phone: (212) 393-2730
Email: ceu@buildings.nyc.gov

Construction Inspections (Development)

The Construction Inspections Development Unit serves as a point of contact to facilitate safe and compliant development. They conduct construction inspections to ensure compliance of Building Codes and zoning regulations. Field personnel inspect the construction of new buildings and major alterations to existing structures for conformity to approved plans, applicable legislation and current safety standards throughout the five boroughs. If you have questions about the inspection of your development project, please contact the Construction Development Inspection unit in the borough where your project is located.

Contact the Construction Inspections Development Unit in Your Borough

Bronx: (718) 960-4730 | BXConstructionir@buildings.nyc.gov 
Brooklyn: (718) 802-4035 | BKConstructionir@buildings.nyc.gov 
Manhattan: (212) 323-7288 | MNConstructionir@buidlings.nyc.gov 
Queens: (718) 286-8360 | QNConstructionir@buildings.nyc.gov 
Staten Island: (718) 420-5416 | SIConstructionir@buildings.nyc.gov

NOTE:The Manhattan Construction Inspections Development Unit is located at One Centre Street, 23rd Floor.

Construction Inspections (Enforcement)

The Construction Inspections Enforcement Unit responds to public complaints and inter-agency referrals regarding illegal construction, structural stability and building use throughout the City. Field personnel inspect the construction of new buildings and major alterations to existing structures for conformity to the approved plans, applicable legislation, current safety standards, and the NYC Building Code and Zoning Resolution. There is a Construction Enforcement Inspection Unit in each borough office.

Contact the Construction Inspections Enforcement Unit in Your Borough

Bronx: (718) 960-4730 | BXConstEnf@buildings.nyc.gov
Brooklyn: (718) 802-3685/3684 | BKConstEnf@buildings.nyc.gov
Manhattan: (212) 323-8079 | MNConstEnf@buildings.nyc.gov
Queens: (718) 286-8380 | QConstructionEnforcement@buildings.nyc.gov
Staten Island: (718) 420-5418 | SIConsEnf@buildings.nyc.gov

Construction Safety Compliance

The Construction Safety Compliance (CSC) Unit performs proactive periodic inspections on all active sites, performing plan examination of site safety plans and full demolition plans, processing site safety-related waiver requests, scaffold safety inspections and interior/full demolition inspections.

Complete and submit the CSC Appointment Request Form to cscuappointments@buildings.nyc.gov for the following requests: demolition sign-off, pre-demolition inspection, sidewalk shed removal, Site Safety Manager/Coordinator Program removal, and suspended scaffold pre-use inspection.

Please read the CSC Frequently Asked Questions for more information.

Contact the Construction Safety Compliance Unit

280 Broadway, 4th Floor
New York, NY 10007
Phone: (212) 393-2404 (press 2 for Compliance)

CSC Inspection Appointments
Email: CSCUAppointments@buildings.nyc.gov

CSC Plan Examination
Full Demolition Email: CSCFullDemo@buildings.nyc.gov
Site Safety Plan Email: CSCPlanExam@buildings.nyc.gov
CCD1 Email: ccd1const-safety@buildings.nyc.gov (Site Safety Chapter 33 only)
Construction Super Waiver Email: CSuper@buildings.nyc.gov
Site Safety Waiver Email: CscSSPWaiver@buildings.nyc.gov

NOTE: CSC Plan Examination submissions must be submitted electronically; Waivers from SS requests - CSC SSP Waiver mailbox is only for requests to waive the prior-to-permit BIS required item: SITE SAFETY PLAN: BEST APPROVAL REQUIRED when it has been populated in error (e.g., façade restoration work on a major building more than 14 stories or 200 feet in height that does not require a sidewalk shed due to the location of the work).

CSC Site Safety Standards & Guidance Initiative
Email: ssgsi@buildings.nyc.gov

Construction Safety Enforcement

The Construction Safety Enforcement (CSE) Unit conducts emergency inspections and responds to construction incidents and accidents as well as responding to construction complaints and inspections for violations or Stop Work Orders (SWO) issued by the Construction Safety Compliance Unit. The unit also performs technical reviews/audits of construction documents to verify Code compliance.

To request an appointment to get a full or partial SWO rescinded, complete a CSE Appointment Request Form and email the form to cseappointments@buildings.nyc.gov. If you have questions about a violation issued by the CSE Unit or the process for rescinding a full or partial SWO, please email cseinquiry@buildings.nyc.gov.

Contact the Construction Safety Enforcement Unit

280 Broadway, 4th Floor
New York, NY 10007
Phone: (212) 393-2404 (press 1)
Email: cseinquiry@buildings.nyc.gov

Cranes & Derricks

The Cranes & Derricks (C&D) Unit ensures all crane and hoisting work is performed safely per the manufacturer's recommendations and best industry practice, while maintaining the requirements of the Building Code. All cranes, derricks and hoisting equipment must be prototyped and registered with the C&D Unit except delivery truck mounted cranes that are not involved with constructions and derricks with less than one ton lifting capacity. Get additional Cranes & Derricks information.

Contact the Cranes & Derricks Unit

2 Lafayette Street, 12th Floor
New York, NY 10007
Phone:
 (212) 393-2411
Email: candd@buildings.nyc.gov
Customer Service Hours: 8:30 am to 12:00 pm, Monday through Friday (except holidays) for in-person and drop-off transactions, see the C&D Holiday Inspection Schedule

  • Report an incident or accident involving a crane or derrick call (212) 393-2127
  • Schedule a crane inspection appointment, a Stop Work Order (SWO) re-inspection or confirmation numbers and notifications call (212) 393-2662
  • Schedule an appointment with a Plan Examiner call (212) 393-2550

Customer Service

The Customer Service Unit is comprised of two units, the Customer Service Team and the Call Center. The Customer Service Team ensures Buildings' customers receive an excellent level of customer service during their interaction with DOB. The Call Center schedules appointments, enters notifications, assists and responds to inquiries about the Department's purpose, programs and processes while serving our customers with courtesy, respect and professionalism.

Contact the Customer Service Unit

Phone: (212) 393-2550
Email: DOBCustomerService@buildings.nyc.gov

Electrical Inspections (Development)

The Electrical Inspections Development Unit facilitates safe and compliant installation of electrical wiring to ensure compliance with the NYC Electrical Code and applicable national regulations. Field personnel inspect electrical installations in new buildings and major alterations to existing structures for conformity to approved plans, applicable legislation and current safety standards throughout the five boroughs. If you have questions about the inspection of your electrical development project, please contact the Electrical Development Inspection unit in the borough where your project is located.

Contact the Electrical Inspections Development Unit in Your Borough

Bronx: (718) 960-4750 | BXElectricalIR@buildings.nyc.gov
Brooklyn: (718) 802-4342 | BKElectricalIR@buildings.nyc.gov
Manhattan: (212) 323-7286 | MNElectricalIR@buildings.nyc.gov
Queens: (718) 286-7650 | QNElectricalIR@buildings.nyc.gov
Staten Island: (718) 420-3575 | SIElectricalIR@buildings.nyc.gov

NOTE: The Manhattan Electrical Inspections Development Unit is located at One Centre Street, 23rd Floor. All other units are located at the borough office.

Electrical Enforcement

The Electrical Enforcement Unit enforces the requirements of the NYC Electrical Code and applicable national regulations. Our highly skilled electrical inspectors respond to public complaints, industry referrals and special interagency inspection requests. They verify licensed and unlicensed electrical installation and/or defective wiring throughout five boroughs.

Contact the Electrical Enforcement Unit

One Centre Street, 23rd Floor
New York, NY 10007
Phone: (212) 393-2417

Elevator

The Elevator Unit ensures the operational safety, reliable service and lawful use of elevators, escalators, moving walks, personnel hoists, amusement rides and other related vertical transportation devices throughout New York City by performing/witnessing inspections and testing. The unit provides the public prompt, accurate and transparent information on all elevator administrative processes and procedures. Read the Elevator Violations Frequently Asked Questions for more information.

Functions

  • Processes elevator applications and permits
  • Data entry of inspection and test reports, DOB & PVT violations and NYCHA reports
  • Scheduling and coordinating Acceptance Tests
  • Records management (filing & retrieving)
  • Permits new technologies under pilot programs
  • Hosts forums for elevator companies and expeditors

Contact the Elevator Unit

280 Broadway, 4th Floor
New York, NY 10007
General Inquiries: (212) 393-2144
Application Inquiries: (212) 393-2555
Email: www.nyc.gov/dobhelp

Emergency Response Team

The Emergency Response Team (ERT) provides rapid response in all emergencies requiring DOB's response to ensure compliance of NYC Building Codes, rules, and regulations for the safety of all New Yorkers. ERT is the DOB's primary source for the incident command, operating 24/7 365 with daytime and nighttime inspectors, and three OEM Watch Command representatives located at OEM headquarters. The unit is responsible for the citywide 'A' complaint response during normal business hours, non-business hours, and holidays; performs special enforcement sweeps; and handles all after hour inquires/complaints. Learn more about the Emergency Response Team.

Façade & Local Law

The Façade & Local Law Unit coordinates and monitors the enforcement of the Building Code, Local Laws 16/84 (Fire Safety), 26/04 (Fire Safety) and RCNY 103-04 (Façade Law). The unit ensures all buildings in the FISP universe are maintained and that the Fire Safety Code is adhered to by all occupants. Additionally, the unit conducts façade and fire safety inspections to verify compliance; scan and archive reports filed with the unit; issues administrative DOB and OATH violations; issues summonses and enforces Commissioner's Orders. Get more Façade & Local Law information.

Contact the Façade & Local Law Unit

280 Broadway, 4th Floor
New York, NY 10007
Phone:
(212) 393-2551 (assistance calculating civil penalties, Local Law 11 inquiries and other façade issues)
Email: facades@buildings.nyc.gov 
Customer Service Window Hours: 8:30 am to 12:00 pm, Monday through Friday (except holidays) for in-person and drop-off transactions
Customer Service Phone Hours: 8:30 am to 4:00 pm, Monday through Friday (except holidays)

Forensic Engineering

The Forensic Engineering Unit (FEU) responds in real time to construction-injuries, fatalities, fire damage, egress issues and collapsed buildings or buildings in imminent danger of collapse, collapse of cranes or retaining walls or excavations are considered top priority. The Unit services all DOB's emergency response special engineering needs and efforts with the Law Department, Landmarks, NYCHA, NYC Parks Department, OEM, NYPD, FDNY, FBI, and FDNY Marshals. In addition, FEU frequently supports agencies including DOI and the NYC Court on request.

Contact the Forensic Engineering Unit

Phone: (212) 393-2720

General Counsel

The General Counsel's Office is an advisory office on a broad range of matters involving all aspects of the Agency's functions. The unit advising on Construction Code and zoning interpretations, State laws, licensing, contracts, and conflict of interest issues. The unit defends the DOB's determinations at the Board of Standards and Appeals, drafts and/or reviews rules, legislation and policies and procedures, FOIL/subpoenas, and works closely with the NYC Law Department on litigation and other matters.

Contact the General Counsel's Office

General: (212) 393-2085
FOIL: (212) 393-2096

House Connections

The House Connections Unit inspects sanitary, storm, and combined sewers within a property, as well as detention tanks, yard drains, septic tanks and new sewer construction. When applying for a permit, only a Licensed Master Plumber can submit the application, which consists of a House Connection Proposal or Site Connection Proposal. Both are drafted by a Professional Engineer or a Registered Architect. To request a House Connection Inspection email the unit at HouseconnectionIR@buildings.nyc.gov. Get more House Connections information.

Internal Affairs & Discipline

Internal Affairs & Discipline (IAD) identifies, investigates, and disciplines employees who engage in misconduct related to their official duties. Complaints may be filed anonymously. IAD handles non-criminal allegations of employee misconduct; conducts background investigations on newly hired and prospective Department employees; provides mandatory integrity training to new employees; and conducts routine quality assurance checks of Inspectors in the field. In addition, IAD works closely with the NYC Department of Investigation to help maintain the integrity of the Department.

Contact Internal Affairs & Discipline

Phone: (212) 393-2900
Email: IADComplaintBox@buildings.nyc.gov
Hours: 8:00 am to 5:00 pm, Monday through Friday (except holidays)

Licensing & Exams

The Licensing & Exams Unit administers all stages of construction trade licensing, including license issuance, renewal, insurance updates and license exams. The unit processes over 25 different types of licenses and registrations to ensure compliance with the New York City Administrative Code and various Rules of the City of New York. Most applicants are investigated prior to license issuance or license renewal.

Contact the Licensing & Exams Unit

280 Broadway, 1st Floor
New York, NY 10007
General Inquiries:
 (212) 393-2259 
General Contactors: (646) 500-6248 
Non-General Contractors: (646) 500-6247 or (646) 500-6249 
Email: licensingdob@buildings.nyc.gov 
Customer Service Window Hours: 9:00 am to 12:00 pm by appointment only
Customer Service Phone Hours: 9:00 am to 5:00 pm, Monday through Friday (except holidays)

Limited Alteration Application

The Limited Alteration Application (LAA) Unit reviews DOB NOW applications for plumbing work, fire suppression piping replacement and repairs, and oil burner installations that do not include construction work. Apart from some minor new installations, LAA work is generally restricted to repair and/or replacement of existing equipment and does not require a Professional Engineer (PE) or a Registered Architect (RA). Learn more about Limited Alteration Applications.

Contact the Limited Alteration Application Unit

Phone: (212) 393-2406
Email: www.nyc.gov/dobhelp
Customer Service Phone Hours: 8:30 am to 12:00 pm, Monday through Friday (except holidays) for drop-off transactions

Loft Board

The Loft Law established a comprehensive framework for the conversion of Interim Multiple Dwellings (IMD) buildings to safe residences and compels landlords to bring these spaces up to the minimum standards of the New York City building code for residential occupancy, i.e., to legalize the buildings. The NYC Loft Board is charged with the responsibility to oversee the legalization process of IMD buildings. Learn more about the NYC Loft Board.

Contact the Loft Board

280 Broadway, 5th Floor
New York, NY 10007
Phone:
 (212) 393-2616
Fax: (646) 500-6169
Email: NYCLoftBoard@buildings.nyc.gov

Office of the Buildings Marshal

The Office of the Buildings Marshal (OBM) investigates allegations of unlicensed trade activity, including plumbing, electrical, and all other trades, to develop cases for both civil and criminal prosecution of bad actors. The unit coordinates enforcement efforts with other City agencies and provides testimony to law enforcement and prosecutors against property owners. In addition, OBM works with the Tenant Harassment Task Force and the NYS Attorney General to bring criminal cases for tenant harassment. Learn more about OBM.

Contact OBM

Phone: (212) 393-2930
Email: dobmarshal@buildings.nyc.gov

Office of Technical Certification & Research

The Office of Technical Certification & Research Unit (OTCR) oversees technical certifications of approved agencies and entities performing inspections, tests, material approvals and evaluates new technology that enhances safety, sustainability and efficiency. Learn more about Technical Certification and Research.

Contact OTCR

Phone: (212) 393-2626
Email: OTCR@buildings.nyc.gov

Office of the Tenant Advocate

The Office of the Tenant Advocate (OTA), established by Local Law 161 of 2017, serves as a resource to tenants who are affected by work in occupied multiple dwellings. Tenants may contact OTA with comments, questions and complaints concerning construction in occupied multiple dwellings. Tenants may also contact OTA if they have questions or concerns related to Tenant Protection Plans.

Contact the Office of the Tenant Advocate

Phone: (212) 393-2949
Email: TenantAdvocate@buildings.nyc.gov

Padlock Enforcement

The Padlock Enforcement Unit enforces the City’s Administrative Code and Zoning Resolution to protect our quality of life and prevent dangerous conditions. The Unit stops illegal manufacturing and commercial uses in residential neighborhoods and certain commercial districts. Get more padlock information.

Contact the Padlock Enforcement Unit

Phone: (212) 393-2622
Email: padlockinfo@buildings.nyc.gov

Plumbing Inspections (Development)

The Plumbing Inspections Development Unit performs inspections of gas, mechanical, and plumbing systems when an owner or authorized agent intends to construct, add to, alter, repair, move, demolish, or change the piping of a building, or intends to erect, install, add to, alter, repair, remove, convert or replace any gas, mechanical, or plumbing systems.

All permits and applications are filed by a Registered Design Professional (PE/RA), Licensed Master Fire Suppression Contractor (LMFSC), or Licensed Master Plumber (LMP) in DOB NOW: Build. Some forms may require the property or business owner’s signature.

After the permitted work is completed, the Unit performs an inspection to verify the installation and the materials used are in accordance with the approved plans. To obtain an inspection appointment, visit DOB NOW: Inspections and get step-by-step user manuals on how to submit your inspection request on the DOB NOW: Inspections Resources page.

Contact the Plumbing Inspections Development Unit in Your Borough

Bronx: (718) 960-4720 | BXPlumbingIR@buildings.nyc.gov
Brooklyn: (718) 802-3723 | BKPlumbingIR@buildings.nyc.gov
Manhattan: (212) 323-7287 | MNPlumbingIR@buildings.nyc.gov
Queens: (718) 286-8350 | QNPlumbingIR@buildings.nyc.gov
Staten Island: (718) 420-5418 | SIPlumbingIR@buildings.nyc.gov

NOTE:The Manhattan Plumbing Inspections Development Unit is located at One Centre Street, 23rd Floor. All other units are located at the borough office.

Plumbing Inspections (Enforcement)

The Plumbing Enforcement Unit performs inspections of new and/or altered plumbing, gas, and fire suppression system(s). Our inspectors address public complaints; interagency, utility and industry enforcement referrals pertaining to illegal work and system maintenance. We perform field spot-checks and office audits of professionally certified Plumbing and Fire Suppression Work Types.

All permits and applications are filed by a Registered Design Professional (PE/RA), Licensed Master Fire Suppression Contractor (LMFSC), or Licensed Master Plumber (LMP) in DOB NOW: Build. Some forms may require the property or business owner’s signature.

After the permitted work is completed, the Unit performs an inspection to verify the installation and the materials used are in accordance with the approved plans. To obtain an inspection appointment, visit DOB NOW: Inspections and get step-by-step user manuals on how to submit an inspection request on the DOB NOW: Inspections Resources page.

Contact the Plumbing Enforcement Unit

Phone: (212) 393-2557
General Inquiries: PlumbingEnfIR@buildings.nyc.gov
Stop Work Order Re-inspection Appointments: PlumbingSWO@buildings.nyc.gov

Press Office

The Press Office is responsible for distributing public information regarding DOB, its operations and its employees. The primary goal of the unit is to develop messaging that promotes the Agency’s mission of ensuring the safe and lawful use of buildings and properties through the enforcement of the New York City Construction Codes and the Zoning Resolution. The unit also works towards establishing and maintaining relationships with various media outlets and stakeholders by providing accurate, timely and consistent information.

Contact the Press Office

Phone: (212) 393-2126
Email: DOBcommunications@buildings.nyc.gov

Quality of Life Task Force

The Quality of Life (QOL) Task Forceconducts field inspections in response to illegal conversion complaints. The unit inspects the premises for potentially hazardous conditions and issues vacates order for non-compliance. If there is no access an Access Warrant is obtained, NYPD is contacted to assist the inspector in the execution of the warrant.

Contact the Quality of Life Task Force

Phone: (718) 286-3445
Email: QofLEnf@buildings.nyc.gov

Real-Time Enforcement

The Real-Time Enforcement (RTE) Unit tracks, monitors and responds to complaints related to work without a permit in occupied multiple dwellings. The unit conducts proactive inspections of all type 1 and 2 alterations in occupied multiple dwellings. These inspections are done within 72 hours of starting permitted work. Real-time Enforcement inspectors issue violation notices and Stop Work Orders as needed and respond to immediately hazardous complaints within 12 hours.

Contact the Real-Time Enorcement Unit

Phone: (212) 393-6660
Email: rteu@buildings.nyc.gov
Hours: 8:00 am to 11:00 pm, Monday through Friday (except holidays)

Retaining Wall

The Retaining Wall Unit (RWU) coordinates and monitors the enforcement of NYC Administrative Code §28-305.4 for structural retaining walls over 10' high on the public way. RWU assists the NYC Parks Department with their retaining wall portfolio, reviews owner submitted engineering retaining wall reports on a five-year cycle, inspects retaining walls to confirm submitted engineering reports, reviews assessment programs developed by the owner's engineer, and manages/organizes the annual Retaining Wall No Penalty Program. Get more Retaining Wall information.

Contact the Retaining Wall Unit

Email: LretainingWalls@buildings.nyc.gov

Sign Enforcement

The Sign Enforcement Unit regulates outdoor signage on buildings and premises in New York City. The unit enforces the City’s sign regulations outlined in the NYC Construction Codes, the NYC Zoning Resolution and the Rules of the City of New York to reduce visual clutter and protect people from dangerously installed signs.

The unit does not issue permits or provide information as to the allowable placement of advertising signage. Information regarding the size of signs and where signs can be erected, may be obtained from the Department of City Planning Help Desk at (212) 720-3291. Sign permit information is available at a DOB borough office in the borough where the sign is intended to be located. Learn more about sign enforcement.

Contact the Sign Enforcement Unit

Phone: (212) 393-2622
Email: signinfo@buildings.nyc.gov

Special Enforcement Team

The Special Enforcement Team (SET) audits selected applications and special inspection/progress inspection/TR1 reports to ensure compliance with the Building Code, the Zoning Resolution, the Rules of the City of New York and Department procedures. Following the audits, SET prosecutes enforcement actions against non-compliant design professionals (architects and engineers).

Contact the Special Enforcement Unit

Phone: (212) 393-2299

Special Enforcement Program

The Special Enforcement Program (SEP) - Professional Certification Audits & Inspections Unit performs audit of Professionally Certified D14 (not reviewed by borough) and Plan Examined D14 (limited plan examination) job filings which are selected from jobs with first permit issued 60 days prior to selection. SEP ascertains compliance of jobs filed (permitted), with the NYC Zoning Resolution, NYC Building Code, NYS Multiple Dwelling Law, 2012 NYCECC and other applicable Codes, laws as well as compliance with the accessibility requirements. The selected job audits are first inspected to verify compliance with approved and permitted drawings. In addition, the unit checks the abuses of applicants in the use of the Professional Certification option of job filing and inspects illegal conditions such as work done without any application and those that are not indicated in the permitted drawings.

Contact SEP

Phone: (718) 286-8370

Special Operations

The Special Operations Unit performs proactive safety inspections and special situation inspections at the request of senior management. Special Operations is a high-volume inspection and violation issuing unit that conducts mostly mandated inspections: annual public school inspections, hazardous re-inspections (Class 1 violations), parking garage inspections, padlock/signs, Unsafe Building Surveys, Certificate of Correction audits, joint inspections with FDNY; and Universal Pre-Kindergarten (UPK).

Contact the Special Operations Unit

Phone: (212) 393-2412
Email: SpecialOperations@buildings.nyc.gov

Structurally Compromised Buildings

The Structurally Compromised Buildings (SCB) Unit coordinates and monitors the enforcement of NYC Administrative Code §28-216.12 and NYC Rule §102-03. The team assembles/develops the SCB database, review annual engineering reports from the owner regarding the SCB, inspect SCB to confirm engineering report details and perform industry outreach.

Contact the SCB Unit

Email: scbinfo@buildings.nyc.gov

Sustainability Enforcement

The Sustainability Enforcement Unit is responsible for implementing the Local Laws that began under the Greener, Greater Buildings Plan and were first introduced in 2009. These laws are: Energy Audits & Retro-commissioning (LL87/09), Lighting Upgrades & Sub-metering (LL88/09, modified by LL132/16 and LL134/16), Energy and Water Use Benchmarking (LL84/09, modified by LL133/16 and LL33/18), and the Energy Code (LL85/09). The Sustainability Enforcement unit works to ensure compliance of these Local Laws to meet the City's goal of reducing greenhouse gas emissions by 80% by 2050.

Contact the Sustainability Enforcement Unit

Phone: (212) 393-2475
Benchmarking: sustainability@buildings.nyc.gov
Energy Audits & Retro-commissioning: LL87@buildings.nyc.gov
Energy Code Inspections: energycodeinspections@buildings.nyc.gov

Triage Command

Triage Command (Executive Inspections) handles a variety of special enforcement requests. We coordinate high level inspections, safety sweeps and investigations working closely with FDNY, NYPD, HPD, DOI, Mayor's Office, and other government agencies. Triage Command manages the referral process by screening and assigning every request to an appropriate enforcement unit.

Contact Triage Command

Phone: (212) 393-2347

Unsafe Buildings

The Department initiates proceedings in State Court against unsafe buildings throughout the five boroughs. The Unsafe Buildings (UB) Unit prosecutes these cases under the provisions of the Administrative Code (AC) of the City of New York set forth in AC Sections 28-216.1 through 28-216.11. Read Frequently Asked Questions. Learn more about Unsafe Buildings.

Contact the Unsafe Buildings Unit

Phone: (212) 393-2102
UB Fee Collections: (212) 393-2067
UB Hotline: (212) 393-2131

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