File a Complaint

You can report illegal/unsafe construction work and improper building use by calling 311 or visiting 311ONLINE:
  • By phone - Call 311. For the hearing impaired, the TTY number is (212) 504-4115

Upon obtaining a complaint number, please share the complaint number with your local Community Board and/or City Council Member. To find your local Community Board contact the Mayor’s Community Affairs Unit. To contact your City Council member, visit the New York City Council Member page.

What Happens After I File a Complaint?

After you file a complaint by calling 311 or using 311ONLINE, you will be given a Service Request number. You can check the status of these complaints using the Service Request number through 311 ONLINE.

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