File a Complaint

You can report illegal/unsafe construction work and improper building use by calling 311 or visiting 311ONLINE:

  • Call 3-1-1 or 212-NEW-YORK (212-639-9675) from outside New York City.

  • Text 311 at 311-692.

  • Contact 311 using a Video Relay Service (VRS) at 212-NEW-YORK (212-639-9675).

  • Online - 311 ONLINE

  • Tweet 311 @nyc311

What Happens After I File a Complaint?

  • After you file a complaint by calling 311 or using 311ONLINE, you will be given a Service Request number. You can check the status of these complaints using the Service Request number through 311 ONLINE.

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