Tenant Resources

The Department of Buildings has several resources available to assist tenants in renting, maintaining, and greening their homes.

The Department hosts weekly informational sessions for residents to meet with Department representatives. Customer Service Night is every Tuesday night from 4:00 pm to 7:00 pm at each borough office.

During the weekly Customer Service Night, New Yorkers can obtain:
  • Advice on home construction plans, including the permitting process
  • Information on how to check a contractor’s license status
  • Guidance on reducing energy costs by weatherizing residences; Instructions on how to resolve Department-issued violations
  • Recommendations on steps to take before purchasing a home or signing a lease
  • Direction on how to secure or amend a property’s Certificate of Occupancy
  • Permit guidelines for common home improvements, such as kitchen renovations and backyard shed installation
  • Guidance on using the Buildings Information System (BIS) to search property history and permit information

There is no need to make an advance appointment, simply visit your local borough office:

Bronx Borough Office
1932 Arthur Avenue, 5th Floor
Bronx, NY 10457

Brooklyn Borough Office
210 Joralemon Street, 8th Floor
Brooklyn, NY 11201

Manhattan Borough Office
280 Broadway, 3rd Floor
New York, NY 10007

Queens Borough Office
120-55 Queens Boulevard
Kew Gardens, NY 11424

Staten Island Borough Office
Borough Hall
10 Richmond Terrace, 2nd Floor
Staten Island, NY 10301

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