Certificate of Correction Requests FAQs


  1. How do I submit my Certificate of Correction online?
  2. Are my documents required to be notarized?
  3. Will I receive notification when my Certificate of Correction review is complete?
  4. How do I check the status of my request?
  5. If my request was disapproved, how do I find out the reason?
  6. Can I submit my Certificate of Correction by mail or in-person?
  7. Where do I pay the DOB civil penalties?

  1. How do I submit my Certificate of Correction online?

    To submit a Certificate of Correction request, use an eFiling account to log into DOB NOW at http://www.nyc.gov/dobnow and select the BIS Options portal. If you need to create an eFiling account, visit www.nyc.gov/dobnowtips.

    From the BIS Options DOB NOW portal, select +Certificate of Correction Review Request and enter the required fields including the Summons number. Select Save and then in the Documents section, upload completed applicable AEU2, AEU3321 or AEU20 forms and any other required documents. After completing the Statements & Signature section, select Submit. The request will not be reviewed by the Administrative Enforcement Unit until the Submit button is selected and confirmation is given for it to be submitted.

    See the Certification of Correction Request User Guide for step-by-step directions.

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  1. Are my documents required to be notarized?

    Yes, notarize the AEU2 and AEU20 forms where indicated and submit online. Letters of authorization and additional statements must also be notarized. To get forms and additional information about resolving an OATH Summons/Violation, visit www.nyc.gov/aeu or submit an inquiry at www.nyc.gov/dobhelp for further assistance.

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  1. Will I receive notification when my Certificate of Correction review is complete?

    Yes, an email notification will be sent to the applicant with the status of the review. An email is not sent when the request is submitted. You can also log into DOB NOW to see the Request Status from the dashboard.

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  1. How do I check the status of my request?

    Log into DOB NOW with your eFiling account, select the BIS Options Portal and select the Certificate of Correction Review Request tab. Do not select the button with a + before it (this will start a new request). The status will be listed under the Request Status column. Once the review is complete, the status of the summons will also be updated in the Buildings Information System (BIS).

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  1. If my request was disapproved, how do I find out the reason?

    If the request is disapproved, the reason will be included in the email notification or go to the dashboard, double click on the Request # to open it, and select the Request Highlights button to see the External Comments. No action can be taken on a Disapproved request. Select +Certificate of Correction Review Request from the dashboard to submit a new request.

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  1. Can I submit my Certificate of Correction by mail or in-person?

    Certificates of Correction can no longer be sent or delivered in-person and must be submitted online. Requests received by mail after May 1, 2020 will be returned to the sender with instructions to submit the request online.

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  1. Where do I pay the DOB civil penalties?

    Work Without a Permit civil penalties must be paid in-person in the DOB borough office where the summons/violation was issued. For an assessment of the amount owed, submit a Civil Penalty Review Request (L2) in DOB NOW if there is a permit In Process status. Otherwise, use a PER11 Appointment Form and email it to the appropriate borough office Plan Exam address with the L2 form.

    To pay an Immediately Hazardous Violation Civil Penalty fee, log into eFiling at www.nyc.gov/dobeFiling and select Express Cashier Payments and Hazardous Violation Fees. Payment can be made by eCheck or credit card, which includes a 2% service charge. In-person and payments by mail will no longer be accepted. A copy of the invoice receipt must be submitted with a Certificate of Correction request.

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