With more than 70,000 elevators and escalators in New York City, this equipment is a standard part of our lives. Decades of improved technology have minimized the risks so much that few people know it’s dangerous to use these machines the wrong way. The Elevator Unit ensures the operational safety, reliable service and lawful use of vertical transportation devices throughout our City, that include: Elevators, Escalators, Amusement Rides, Personnel Hoists, Dumbwaiters, Material Lifts, Wheelchair lifts, Conveyors, and other related devices
The Unit responds to complaints, conducts re-inspections of private and DOB hazardous violations, conducts audits and training, responds to and investigates accident/incidents, conducts acceptance testing, surveys, and special assignments. Additionally, the Elevator Unit processes new elevator applications, conducts plan examinations, issues permits for modernizations, removals, and dismantles, as well as handles Construction Code inquiries and clarifications by mail and over the phone.
Three rules if you get stuck in an elevator:
IF THERE’S A FIRE, USE THE STAIRS.
Visit 311 Online if you are concerned about the operation of an elevator or escalator. Dial 911 for life-threatening emergencies.
Presentation: NYC Lift & Escalator Regulatory Landscape - This presentation outlines the Department’s outreach program and mandated safety codes for existing elevators and escalators.
Clarification of Elevator Inspection Rules - This presentation clarifies administrative changes and updates to Elevator Inspection and Test Filing Requirements, Penalties and Waivers.