Resetting Your Password

Password Reset Instructions

If you have already created an NYC ID, but need to reset your password, click “Forgot Password” under the “Log in” button.

Enter the email address you used to create your account

An email will be sent to the address you entered.

Click the link to reset your password.

Enter and confirm your new password. Then press “Save Password.”

You should see this page when your password is successfully changed. Press “Continue” to return to the log in page.