The NYC Human Rights Law charges the Commission with educating the public about the protections of the Law and encouraging dialogue, understanding, and respect among New York City’s many communities. To carry forth this mandate, the Community Relations Bureau (CRB) provides direct services related to the Law’s protected classes, engages in pre-complaint intervention at the community level, and convenes community members for events, trainings and other programming that educates the public about their rights and obligations under the Law. The Community Relations Bureau is available to the public through its five borough-based Community Service Centers.

CRB works in close collaboration with community-based organizations, faith-based organizations and houses of worship, schools and youth-focused organizations, business improvement districts and chambers of commerce, local elected officials, community boards, block associations and tenant groups, and a wide swath of partner government agencies.

The CRB Mandate

  • Educating individuals and communities about the protections available to them under the NYC Human Rights Law
  • Fostering intergroup dialogue and understanding
  • Supporting, stabilizing, and empowering communities
  • Negotiating and obtaining disability access accommodations
  • Investigating incidences of bias and/or discriminatory harassment
  • Supporting formerly incarcerated individuals in the re-entry process
  • Connecting individuals and organizations to the Commission’s law enforcement functions and other City resources

CRB Services and Programs

For more information on scheduling or attending a Human Rights Law workshop, please call 311 or (718) 722-3131.