COVID-19 Response Team

Due to the sharp increase in reports of harassment and discrimination connected to the COVID-19 pandemic, the Commission launched a COVID-19 Response Team, comprised of dedicated Law Enforcement and Community Relations staff members with specific expertise that can provide rapid response and strategically engage with impacted communities.

The COVID-19 Response Team quickly and efficiently tracks and responds to harassment and discrimination incidents connected to the pandemic. Examples of the team's responses include:

  • conducting early or emergency intervention;
  • providing information on how to request a reasonable accommodation; or
  • commencing an investigation.

Where appropriate the COVID-19 Response Team refers individuals to appropriate resources, such as other City agencies, legal services providers, and community groups. Instances that may be criminal violations of the law, including hate crimes, are referred to the New York City Police Department Hate Crimes Task Force and the Mayor’s Office for the Prevention of Hate Crimes. Instances that do not violate the New York City Human Rights Law, such as name-calling on the street, are handled by CRB, which conducts training and education for community members on the law.

Since the beginning of the COVID-19 outbreak, the Commission has been working with community organizations to track and monitor reports of discrimination. The Commission’s Community Relations Bureau (CRB) has also held bystander intervention trainings with the Center for Anti-Violence Education. Learn more about COVID-19 Events.

Call 311 and say “human rights” to report harassment and discrimination. Call 911 to report a hate crime.