Equal Access

Disability Protections under the NYC Human Rights Law Materials

Fact Sheet (English, Spanish)

Brochure (English, Spanish)

For over a decade, the Commission has worked with housing providers, small businesses and employers to make sure that all New Yorkers have access to their facilities.

The City Human Rights Law protects people with disabilities from discrimination in all three areas, and provides for reasonable accommodation: changes to a building or space that do not cause undue hardship to the business.

Examples of reasonable accommodations are:

•    Ramps –interior or exterior
•    Accessible bathrooms
•    Electronic doors
•    Grab bars and handrails
•    Permitting service animals
•    Accessible parking spaces
•    Assistive listening devices

As part of Project Equal Access, Commission staff receive complaints from across the five boroughs and work together with building owners to make necessary changes.

This collaborative project helps make spaces accessible to people with disabilities without the need for law enforcement. This often results in much faster resolutions for local residents, and a lower cost to both the business owner and taxpayer.

To report discrimination based on disability, you may file a complaint or call 311.

Commission Facilities

The Commission is committed to ensuring that people with disabilities have full access to our facilities and services.  Here are examples of the accommodations we provide:

•    Ramp for entry at our Central office, 22 Reade Street, NYC
•    Ensuring accessible entrances for all Commission events at remote venues
•    Accessible signage for the visually impaired
•    ASL interpretation at Commission events
•    Ampetronic Hearing Loop in 22 Reade Street Conference Room, available upon request

Ampetronic Hearing Loop Logo

Equal Access Videos