Project Equal Access and Disability Rights

Disability Protections under the NYC Human Rights Law Materials

Fact Sheet (English, Spanish)

Brochure (English, Spanish)

For decades, the Commission’s Project Equal Access has worked with housing providers, businesses, and employers to make New York City more accessible.

The City Human Rights Law protects people with disabilities from discrimination at work, in their homes, and in public spaces, and people with disabilities are entitled to reasonable accommodations, i.e., changes to a building or space that do not cause undue hardship to the business, employer, or housing provider.

Examples of reasonable accommodations are:

  • Ramps –interior or exterior
  • Roll-in shower in bathroom
  • Electronic doors
  • Grab bars and handrails 
  • Permitting service animals 
  • Assistive listening devices

As part of Project Equal Access, the Commission responds to inquiries from members of the public and works together with building owners to make necessary changes without the parties having to go through the formal complaint-filing process.

Engaging collaboratively with building owners helps make spaces accessible to people with disabilities without the need for law enforcement. This often results in much faster resolutions for residents.

To report discrimination based on disability, you may file a complaint or call 311.

Commission Facilities

The Commission is committed to ensuring that people with disabilities have full access to our facilities and services.  Here are examples of the accommodations we provide:

•    Ramp for entry at our Central office, 22 Reade Street, NYC
•    Ensuring accessible entrances for all Commission events at remote venues
•    Accessible signage for the visually impaired
•    ASL interpretation at Commission events
•    Ampetronic Hearing Loop in 22 Reade Street Conference Room, available upon request

Ampetronic Hearing Loop Logo

Equal Access Videos