The New York City Civilian Complaint Review Board (CCRB) is an independent agency. It is empowered to receive, investigate, mediate, hear, make findings, and recommend action on complaints against New York City police officers alleging the use of excessive or unnecessary force, abuse of authority, discourtesy, or the use of offensive language. The Board’s investigative staff, composed entirely of civilian employees, conducts investigations in an impartial fashion. The Board forwards its findings to the police commissioner.
In fulfillment of its mission, the Board has pledged:
- To encourage members of the community to file complaints when they feel they have been victims of police misconduct
- To encourage all parties involved in a complaint to come forward and present evidence
- To investigate each allegation thoroughly and impartially
- To make objective determinations on the merits of each case
- To recommend disciplinary actions that are fair and appropriate, if, and when, the investigative findings show that misconduct occurred
- To respect the rights of the civilians and officers
- To engage in community outreach to educate the public about the agency and to respond to concerns relevant to the agency’s mandate
- To report relevant issues and policy matters to the police commissioner
- To offer civilians and officers the opportunity to mediate their complaints in order to promote understanding between officers and the communities they serve
Read the Rules of the New York City Civilian Complaint Review Board
Read the CCRB's Return to Office Checklist following the Agency's COVID-19 closure.
Memorandum of Understanding between the Civilian Complaint Review Board (CCRB) and the Police Department (NYPD) of the City of New York Concerning the Processing of Substantiated Complaints
Memorandum of Understanding between the Civilian Complaint Review Board (CCRB) and the Police Department (NYPD) of the City of New York Concerning Body-Worn Camera Footage
Read CCRB Chair Fred Davie's letter to the Police Commissioner summarizing the agency's and the public's feedback on the NYPD's proposed disciplinary matrix