Important Notice: Please disregard any reference to mail on the Commission's site. We are not accepting mail at this time. Please review our homepage at for instructions on how to appeal and for further information.

Download the Commission’s return to office checklist

Seal of the City of New York

Civil Service Commission

What We Do

    The City Civil Service Commission ("CSC") is an independent agency authorized by section 813 of the New York City Charter, to hear and decide appeals from determinations made by other City agencies under the New York State Civil Service Law.

    Learn more about the CSC

April 13, 2021 COVID-19 Update

Because of the COVID-19 pandemic and a concern for public health, the NYC Civil Service Commission’s office is closed to the publicAs a result, in-person communication will not be available until further notice and processing of items submitted by mail will be delayed. However, the Commission continues to work remotely to process appeals and accept new appeal requests.


Before you appeal to the Commission, review the notice you received from the hiring agency and follow the instructions in that notice. Your notice may require that you file an appeal with the hiring agency before you can file an appeal with the Commission.

Information for Individuals with Open Appeals

All Commission deadlines were paused from March 20, 2020 until November 3, 2020 by Governor Cuomo’s executive orders. The Commission has now set new deadlines for open appeals and informed the parties. Appeals are being processed in the order in which they were filed.

The Commission also continues to accept electronic submissions and you may submit any paperwork in support of your appeal by email to, and include your Commission Case Number in the subject line of all emails.

Note: If you recently submitted an appeal by mail but have not received a response from the Commission, please resubmit the appeal via our online portal by first selecting an appeal type (see tabs at the top of this page), then clicking on “Filing an Appeal with the CSC”.

Note on Civil Service List Expirations

All eligible lists which were originally scheduled to terminate between March 16, 2020 and December 31, 2020, will be extended by one year. Email any inquiries regarding the status of an eligible list to the New York City Department of Citywide Administrative Services (DCAS) at

Service of Process

In light of Governor Cuomo’s Executive Order 202.8 tolling the period for service of process and later orders extending it, the Civil Service Commission is not currently accepting in-person service of process until further notice. During this period, we will accept service via email at

For the duration of this public health emergency, please refer to this website regularly for updates and submit any inquiries to

Mission Statement

The mission of the CSC is to be fair and impartial in deciding appeals and to assure that the treatment of civil service applicants and employees is consistent with civil service laws and the City's personnel rules.

In addition to hearing appeals from individuals, the CSC may conduct reviews and studies of personnel administration in City government.