Third-party food delivery apps are required to have a Department of Consumer and Worker Protection (DCWP) license to operate in New York City. This law was the first part of a suite of new legislation regulating online third-party food delivery apps and enforcing brand new labor standards for delivery workers. Delivery workers who deliver restaurant food for any app—not just licensed apps—have new rights that start on January 24, 2022; April 22, 2022; and January 1, 2023.
June 15, 1:00 p.m. – 4:00 p.m.
Sign up to deliver testimony/Regístrese para dar su testimonio/সাক্ষ্য প্রদান করতে সাইন আপ করুন/报名提供证词: tinyurl.com/DeliveryWorkerHearing2022
Watch on Zoom at tinyurl.com/deliveryworkerhearing | Call 646-558-8656 | Meeting ID: 831 0520 7754
Download the NYC Food Delivery Workers’ Rights Notice (in PDF)
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Do you do restaurant deliveries for an app? You have new rights.
New City laws require many food delivery apps to have a license and establish requirements that apps must follow concerning consumers, delivery workers, and restaurants.
Does your restaurant use an app to take customer orders for delivery or pickup? Know your rights and responsibilities.
Starting January 24, 2022, consumers who use food delivery apps have new rights:
If you do not opt out from apps sharing your data with restaurants, you have rights.
Beginning January 24, 2022, you can file a complaint about unlicensed apps; apps that do not provide required disclosures; and restaurants that misuse your data.
Email your complaint to firstname.lastname@example.org. Please be as specific as possible about the problem.
Please continue to monitor this page (nyc.gov/DeliveryApps) for additional information about these regulations.