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Contact Us
Online
- Send a message to DCWP Commissioner.
- Consumers: File a consumer complaint.
- Workers: File a workplace complaint.
- Businesses: Live Chat with a DCWP representative (available 8:30 a.m. to 4:30 p.m. Monday through Friday, except holidays/closings).
- If you have questions about DCWP online services, read FAQs or email OnlineHelp@dcwp.nyc.gov.
- If you have questions about community affairs and policy issues, please email CommunityAffairs@dcwp.nyc.gov.
- If you have a complaint about language access at DCWP, please email languageaccess@dcwp.nyc.gov.
- Submit a Freedom of Information Law (FOIL) request.
- Submit a request for accommodation under the Americans with Disabilities Act (ADA).
- Sign up for our Consumer Updates e-newsletter to get the latest DCWP news.
Phone
Dial 311 or 212-NEW-YORK (212-639-9675) from outside New York City, available 24 hours a day, 7 days a week.
311 provides assistance in more than 175 languages.
People who are deaf, hard of hearing, or speech-impaired can call 212-NEW-YORK (212-639-9675) using a Video Relay Service (VRS), or 212-504-4115 using TTY or Text Telephone.
In Person
In-Person Licensing and Collections Services Available By Appointment Only. View flyer to learn how to schedule an appointment in English | Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)
Free Language Interpretation Services are available on-site. See our holidays/closings calendar.
DCWP
42 Broadway
New York, NY 10004
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DCWP Bureau of Weights and Measures Testing Station
245 Meserole Avenue
Brooklyn, NY 11222
Click here for map
You must call 311 to schedule an appointment before visiting the testing station.
Office hours are 9:00 a.m. to 2:00 p.m. Monday through Friday except holidays/closings. Please note that beginning May 17, 2021, Fuel Oil Vehicle Tank Meter inspections will be available on Mondays, Wednesdays, and Fridays, from 8:00 a.m. to 2:00 p.m.
NYC Small Business Support Center
90-27 Sutphin Boulevard, 4th floor
Jamaica, NY 11435
The NYC Small Business Support Center offers easy access to services from multiple agencies to help businesses start, operate, and grow.
Office of Administrative Trials and Hearings (OATH) (Administrative Hearings)
OATH will begin hearing DCWP cases after August 22, 2016. You can find more information about OATH, including its procedural rules, at nyc.gov/oath.
Event Calendar
DCWP is talking to New Yorkers every day. Catch a DCWP team member at a public event to learn more about the latest consumer issues and business laws. Check our event calendar.
Business Compliance Counsel
If you have a question about a DCWP violation or the laws that DCWP enforces, you can speak with DCWP’s Business Compliance Counsel (BCC). Call 311 for the Legal Compliance Helpline for Businesses or email BCC@dcwp.nyc.gov.
New Rule Petitions
If you would like to propose a new rule to DCWP, get details on how to submit a typewritten petition.
Media Inquiries
Call 212-436-0042 or email press@dcwp.nyc.gov.