Language Access Plan

This Language Acess Plan for the Department of Consumer Affairs (DCA) has been prepared in accordance with Local Law 30 of 2017 and outlines DCA's current and planned actions to improve access to programs and services by limited-English proficient (LEP) individuals.

Casey Adams, Director of City Legislative Affairs, is DCA’s Language Access Coordinator. If you have questions or concerns related to translation or interpretation services that are provided by DCA, you can email the Language Access Coordinator at