This form lets legal advocates file a complaint against a process server and/or process serving agency. Download fillable PDF form
(updated July 2016)
Sewer Service Victim List
DCA created this spreadsheet to help organizations track the number of visitors or clients who claim they were not properly served court papers (“sewer service”). Download spreadsheet
Below is a list of applicants who were denied a DCA Process Server Individual or Process Serving Agency license based on violations of process serving laws and rules (dating to January 1, 2014).
Disciplinary Actions and Noncompliance Report
A tool for process serving agencies to maintain records of disciplinary actions and to report noncompliance with process server rules and laws to DCA. Download report
Educational Materials for Process Servers
Process server individuals and process serving agencies must maintain service records in an electronic format that is resistant to tampering. Licensees must maintain records by:
- Entering the required information in a format provided by DCA as an Excel spreadsheet. Download the spreadsheet (in Excel) OR
- Using a third party document management system provided that records contain the fields outlined in Section 2-233a(3)(i)-(xiv) of Title 6 of the Rules of the City of New York. OR
- Scanning the required written log book into a PDF (Process Server Individuals ONLY).
Download recordkeeping certification forms for:Process Server IndividualProcess Serving Agency
Note: Process servers must also maintain GPS records. Refer to the section Global Positioning System (GPS) Devices and Records for more information.
Global Positioning System (GPS) Devices/Services and Records
Global Positioning System (GPS) Investigation Report
A tool that assists process serving agencies in using GPS data to determine whether services were actually made. Download report
License Application Checklists
Monthly Compliance Reports
Section 2-234a(b)(2)(i)-(ii) of Title 6 of the Rules of the City of New York requires licensed process serving agencies each month to review for completeness and accuracy the records of each individual process server to whom it assigns or distributes process. Every process serving agency must prepare a monthly written report of its review of the records maintained by each individual process server to whom it assigns or distributes process during that month. Download DCA’s Monthly Compliance Report template
Some licensed process serving agencies agreed to a Department consent order and must use DCA’s Monthly Compliance Report to comply with the review and report requirements. Each month, DCA will post a randomly generated audit date that these process serving agencies should use to answer Questions 30, 31, and 32 for every process server who served process on behalf of the agency during the previous month.The randomly generated audit date for January is January 3.
If any process server to whom the agency assigned process during the month did not serve process on this date, please use January 14.
If any process server did not serve process on either of these two dates, please use the last day of the month that the process server did serve process.
The report must be made available to DCA upon request.View archive of randomly generated audit dates
Process Server Screening Protocol
Roster Update Forms
Process serving agencies must submit a list of all process server individuals who will serve process on behalf of the agency. Download Roster of Servers
Process server individuals must submit a list of all process serving agencies for whom they have served process within the past two years and all process serving agencies for whom they currently serve process. Download Roster of Agencies
Service Investigation Report
A tool to assist process serving agencies in investigating the process underlying traverse hearings and other potentially suspicious services.Download report
Surety Bond Template
Training Acknowledgement Form
A form that assists process serving agencies in maintaining records of the trainings they have conducted and which process servers attended them.Download form
Traverse Report Forms
New York City businesses must comply with all relevant federal, state, and City laws and rules. Visit our Laws page